Wealth Management - Head of Operational Analytics & Business Intelligence

BNP Paribas offers you an exciting career opportunity in an international, challenging business environment characterized by high pace and diversity with focus on creating valuable relations with our customers. We offer a competitive salary & benefits package and also an excellent work environment where you’re valued as part of our team!

Position Overview
This position is in the Decision Management function of BNPP Wealth Management Asia. This is a new unit, set up to centralise MIS / performance dashboards delivery and campaign leads / events for the Bank. The candidate will lead a dedicated team of specialists to plan, deploy and support MIS reporting and KPI dashboards, and operationalise data analytics insights across all levels of the Bank. He/she will oversee activities of the team to ensure they deliver business value and work of high quality. Additionally, he/she will be involved in key analytics projects, partnering with Business Analytics and Data Governance units, to operationalise analytics insights and ensure effective MIS / performance measurements.

Job Responsibilities
1. Leadership Role
§ Lead and oversee the operational analytics and business intelligence team
§ Develop and maintain effective working relationships within the team
§ Coach and mentor key team members to raise critical skills, competency levels and prepare them for professional growth
§ Facilitate individual and team collaboration with internal and external stakeholders
2. Business Intelligence Role
§ Engage stakeholders to understand key drivers and results measurements of client and relationship manager performance
§ Define and drive metric execution strategies to support data-driven decision making and operational effectiveness
§ Manage and deliver end-to-end data management, integrity assurance, dashboards and purpose-built reporting
§ Manage data and data processes to ensure information disseminated is of high quality and meets integrity controls and standards
§ Oversee and accountable for day-to-day operations
3. Operational Analytics Role
§ Engage analytics and business stakeholders to implement client and product campaigns
§ Utilise data analytics insights to create engaging, targeted and measureable campaigns
§ Manage activities to generate, disseminate and track leads
§ Analyse data to improve targeting, leads dissemination, conversion and campaign effectiveness
§ Oversee and accountable for day-to-day operations

1. 5-10 years of direct experience in business intelligence, MIS, operational analytics roles with a focus on performance measurement in a banking environment
2. Proven track record of delivering timely, high quality senior level reporting. Attention to detail is critical with a focus on clear, relevant and effective visualisation
3. Competent in use of data technologies for performance management, with hands-on experience in business intelligence tools and delivery platforms including Tableau, R, Business Objects, SQL/Oracle/Teradata/Hadoop etc
4. Bachelors or Master's degree in Management Information Systems, BS in Information Systems, Data Science or equivalent
5. Proficiency in Microsoft Office and SharePoint collaboration tools.
1. Excellent verbal and written communication skills
2. Project management and organisation skills - ability to plan, organise and manage diverse activities
3. Critical thinking & problem solving skills - ability to assess situations, verify facts, reason logically to formulate and propose alternatives.
4. Interpersonal skills - highly driven and self-motivated, and comfortable working across functional areas, with ability to interact with ease, collaborate with diverse teams, establish rapport and build trust.

Singapore Singapore Singapore SG