Sales Support Executive (Czech mother tongue/fixed-term contract) Sales Support Executive (Czech mother  …

Swissquote Bank SA
in Gland, Vaud, Switzerland
Temporary, Full time
Last application, 23 May 20
Competitive
Swissquote Bank SA
in Gland, Vaud, Switzerland
Temporary, Full time
Last application, 23 May 20
Competitive
We are looking for a temporary Czech native sales & support executive to help out the Russian CIS & EEU Desk within our Global Sales HQ department. We would be happy if you can bring the following assets:
  • Client-first approach and commitment to high-class service
  • Team playing attitude
  • Understanding and escalation of client’s issues
  • Suggestions for improvements of products, services and processes
  • Commitment to our organizational values
  • Sense of urgency and high energy

Job Description

  • Support the Russian CIS & Eastern EU Desk with onboarding of new clients
  • Perform initial contact with the prospects as well as continuous follow up in coordination with the team member
  • Provide full support to all our Sales team members to ensure a high service level and meet the team targets
  • Handle incoming calls from prospects, clients and other departments
  • Handle general internal and external correspondence and mailing
  • View account forms, ensure completeness and correctness of the data provided for account opening purpose
  • Conduct customer due diligence checking and performing identification of clients via video conference
  • Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure account opening and funding
  • Other administration/ sales tasks as assignment from Line Manager

Qualifications

  • Graduated from a Bachelor or a Master in Economics or Finance
  • Czech (mother tongue or proficient), English (fluent)
  • Minimum 1 year of experience in administration roles or sales support service
  • Rigorous, great sense of priorities and excellent organizational skills
  • You have a talent in efficiency and strong communications skills
  • You have the ability to adapt yourself to a changing environment in a fast growing Bank
  • You have an open-minded and team-oriented spirit
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