German speaking IT Project Manager (CRM Implementation, Microsoft Dynamics)

  • Competitive
  • Zurich, Switzerland Zurich Zurich CH
  • Contract, Full time
  • Swisslinx
  • 15 Aug 18 2018-08-15

German speaking IT Project Manager (CRM Implementation, Microsoft Dynamics)

On behalf of our client, a leading financial institution in Zurich, Swisslinx is seeking a highly motivated IT Project Manager for a contract position of 10 months with a possibility of extension.

Your Mission:

• You will participate in the implementation of a new Client Lifecycle Management system in order to replace the existing CRM
• You will manage the Feasibility and Execution Phase
• You will organise the roll-out solution
• Ensure the project is on time, manage the budget and the quality of the delivery
• Manage the kick-off and other meetings
• Manage the staff and project resources (internal/external staff, third parties, implementation partners)
• Involve and inform stakeholders
• Cooperate with the IT partners, prepare requirement list, solution blueprint, work breakdown structure, risk register, stakeholder map)
• Manage the execution of the implementation
• Following the implementation manage the technical and functional roll-out to the user base in cooperation with the business team
• Manage project risks

Your Background:

• 7+ years of professional experience as an IT Project Manager within the financial industry
• Ideally experience with Microsoft Dynamics or other CRM (Customer Service Management) systems
• Project Management certification (PMI, IPMA, Scrum or equivalent)
• Solid professional experience in change management (organisational change)
• Excellent stakeholder management
• Experience with the implementation of CRM (Customer Service Management) systems
• High degree of familiarity with projects in a complex context
• Professional experience with agile methodologies
• Excellent communication, coordination and presentation skills
• Experience with complex high pressure environments
• Fluent written and spoken German and English

Are you a IT Project Manager looking for a highly-responsible role within an international environment? Then we look forward to receiving a copy of your CV and references.

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✓ using my personal information or
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