IT Support Agent IT Support Agent …

Credit Suisse
in Zurich, Zurich, Switzerland
Permanent, Full time
Last application, 04 Jun 20
Competitive
Credit Suisse
in Zurich, Zurich, Switzerland
Permanent, Full time
Last application, 04 Jun 20
Competitive
Credit Suisse
See job description for details
We Offer
  • A meaningful role as an IT Support Agent to support and consult our internal clients in all end user device related IT matters via voice-, chat- and offline channels
  • The responsibility to take care of all kind of IT problems and to drive them to a sustainable solution, either in the office or at corporate events
  • The chance to be at the forefront of introducing the latest end user IT technologies to our clients
  • An ideal opportunity to gather first experience in end user support for young professionals
  • The prospect to grow and develop your professional career within our company


You Offer

  • A technical education in Information Technologies or equivalent in combination with an in-depth knowledge of Microsoft Office and Windows 7 / 10 products

  • Analytical skills to troubleshoot problems and to set priorities

  • The attitude to manage client's expectations

  • The ability to work under pressure, to keep things simple, patience and creativity

  • We are searching for a team member with a good balance of conflict management skills with a high level of customer focus and empathy

  • Fluent verbal and written communication skills in German and English
*LI-CSJOB*
Mr. N. Scialom would be happy to receive your application.
Please apply via our Career Portal.

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