IT Support Professional for High Touch customers IT Support Professional for High Touch customers …

Credit Suisse
in Zurich, Switzerland
Permanent, Full time
Last application, 16 Sep 20
Competitive
Credit Suisse
in Zurich, Switzerland
Permanent, Full time
Last application, 16 Sep 20
Competitive
Credit Suisse
See job description for details
Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer
Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We collaborate across businesses, divisions and regions to create innovative solutions to meet the needs of our clients-and to help our employees grow. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let us shape the future of Credit Suisse together.

We strive for gender balance and encourage female applicants. We believe that actively prioritizing a high level of diversity in our workforce creates competitive advantage. Our people make the difference!

We offer:
  • A challenging and highly visible position as support specialist for High Touch customers in our IT Support Switzerland team, supporting Executive Board Members, Board of Directors and other key executives of our Bank in all IT related matters.
  • The responsibility to provide personalized individual "white glove" support of highest quality, for the entire personal business IT environment to our diverse and fast paced key executives.
  • To identify and highlight best practices in IT support through continuous assessment, feeding process and product recommendations to the Product- and/or Senior Management.
  • The chance to participate in improvement projects, to develop a service culture, to improve service quality and customer satisfaction globally.
  • A department which values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global Conduct and Ethics Standards.


You Offer
You offer:
  • High general education, bachelor's degree or equivalent work experience.
  • Proven experience of three to five years of support of a business IT environment, preferably in a global environment in the finance sector.
  • Experience in state of the art collaboration tools like Zoom, WebEx etc. as well as Microsoft Office 365 products with good technical knowledge, from Desktops and Notebooks to Handhelds and Tablets.
  • Mature personality with fluent verbal and written communication skills in German and English.
  • Strong teamwork and communication / information sharing skills with sense of responsibility, discretion and a very good interpersonal flair and the ability to work independently and flexibility with regard to job scheduling and irregular working hours.
  • Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work. This should be further elaborated on in your application.
*LI-CSJOB*
Ms. E. Pöthke-Hohenberger would be delighted to receive your application.
Please apply via our career-portal.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.
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