Senior Consultant, Change & Communication, Human Capital, Consulting, Belfast
Join the world's leading HR and people transformation business and help create the Future of Work for major corporations.
You'll develop trusted relationships with senior business stakeholders. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all.
The Change & Communication Consultant role sits within the Transformation Services team within our Human Capital Organisation Transformation team. Our Transformation Services is a fast growing, multi-disciplinary team employing consulting professionals with experience across a number of areas such as business transformation, programme management and training development.
The Organisation Transformation (OT) practice brings together specialist expertise in project and programme leadership, change management and cultural change, organisational design, digital enablement & capital programme delivery. We deploy these capabilities individually or, more commonly, in a blend as part of supporting major transformation programmes.
Join the world's leading HR and people transformation business and help create the Future of Work for major corporations. You'll develop trusted relationships with senior business stakeholders. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all. Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.
As a Consultant in our Change team, you will support the planning, scoping and delivery of people focused transformation projects working in multi-disciplinary teams. This includes: developing change strategies, stakeholder engagement and management, communications, change impact analysis, business readiness and deployment planning, and training needs assessment, development and delivery.
As a Consultant you will have responsibility for:
•Helping clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools, and technology
•Developing work plans for components of client engagements and leading the delivery of defined project objectives
•Managing one or multiple workstreams in client projects, coaching junior team members and producing high quality deliverables
•Working with a range of stakeholders, and being seen as a subject matter expert within client organisations and by colleagues
•Supporting business development by contributing to new business proposals and presentations and taking role in industry and accounts
•Contributing to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing
•Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.
Your home office will be London, but this client-facing role provides lots of opportunity for travel in the UK and overseas.
This is a permanent contract opportunity. The role can be worked on a full-time basis.
Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we'll try to accommodate. Your professional experience
To qualify for the role you must have:
•Experience working on two or more Change projects;
•Experience of delivering organisational change management methodologies and activities, such as stakeholder identification and analysis, change impact assessment, end-user training, and developing and executing organisational change management plans;
•Delivering change management in waterfall, agile and/or hybrid agile programmes;
•Relevant experience in an industry or consulting team-oriented environment;
•Experience of managing client relationships, including previous consulting experience, strong leadership and management skills
•Ability to develop close working relationships both internally and externally;
•Experience of managing a scope of work and a group of people;
•Excellent facilitation and communication skills;
•Experience of producing creative content using digital tools;
•Ability to work independently and manage multiple, conflicting deadlines;
•Fluency in PowerPoint and Excel;
•Experience of contributing to business development, including supporting bids for new clients.
Additional desirable experience includes:
•Knowledge of typical Finance, Operational and/or HR functions and processes;
•Experience of working on technology programmes e.g. Workday, Oracle, S/4HANA
•Strong analytical and project management skills
We exist to solve complex problems
•Our consultants are renowned for their straightforward approach to solving some of the world's largest and most complex business challenges. With a team of over 3,000, each of us is energised by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it's these questions that uncover answers - answers with impact
•We are committed to collaboration
•Our role is to unlock potential for growth and innovation. We believe this requires real collaboration - with our own networks and with our clients. It's why we commit to truly getting under the skin of our client's needs, developing a full appreciation for their environment, goals and ambitions. We're also unafraid to challenge. In so doing, we build long-term and trusted affinities.
•We create long-term, sustainable impact
•We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it's about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. Your service line: Consulting
Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients' trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business. Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.
What do we value?
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work - and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we're looking for:
- We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
- We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
- We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
- We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
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Requisition code: 179840