Infrastructure Support - 2nd Line Support - Windows - Linux - VMware
Currently looking for a Contract 2nd Line support Engineer This Engineer will be responsible, as part of the Technical Support team, for providing 2nd line technical support for my Client's I.T. systems and supporting technologies. The Technical Support Analyst will be responsible for evaluating and assessing the impact of reported issues, recommending and implementing resolutions. The main tasks will be to assist in the provisioning of virtual servers, both Windows and Linux, and to support project related tasks.
Key responsibilities are:
• Support and build of Windows servers.
• Support and build of RedHat Linux servers.
• Support and provision of Virtual Servers utilising VMWare.
• Provisioning of storage to VMware Infrastructure.
• Assist in the resolution of assigned calls made to the I.T. Service desk.
• Ensuring Security procedures are followed.
• Advise on technical issues to immediate and management.
• Liaise with third party suppliers to resolve I.T. related issues.
• Manage allocated workload and issues to meet project timescales.
• Producing quality documentation.
• Providing assistance to other areas of the IT Service & Solutions department as necessary including areas not detailed above
Job Title: Service Desk Analyst
Location: Birmingham, UK
Rate/Salary: 250.00 - 270.00 GBP Daily
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
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