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DWP Digital

Product Owner - Networks

DWP Digital
Blackpool, United Kingdom
Posted 9 days ago Hybrid Permanent GBP35310 - GBP40666 per annum
Product Owner - Networks Up to £40,666, 27.1% pension, flexible hours, hybrid model with 60% home working. Looking to take that first step in Technical Product Ownership?

Product Owner - Networks

Up to £40,666, 27.1% pension, flexible hours, hybrid model with 60% home working.

Looking to take that first step in Technical Product Ownership? Then this is the perfect one for you…

DWP. Digital with Purpose.

We are looking for a Product Owner with skills and understanding in Network Infrastructure products to join our community of experts in DWP Digital.

In DWP Infrastructure Services we are responsible for managing the Network Services and Products that underpin solutions used by millions of people, and over 100,000 DWP colleagues every day.

You'll work in collaboration with a range of internal and external partners, stakeholders and customers to ensure the operational stability, availability and quality of DWP Networks.

We provide a robust and resilient infrastructure network to colleagues and customers in 850+ sites across the DWP estate through our Wifi, SD-WAN and LAN solutions. That means reliable and flexible access for our users wherever and whenever needed, and the highest levels of security.

You'll use a wide variety of tools to continuously assess Network services within the On-Premise Hosting Data Centres and Secure Digital Exchange (SDX) integration with Cloud Service Providers to provide a secure, resilient service to our users.

Your role:

  • You'll provide Strategic Direction and roadmap for your product
  • You'll lead others to an understanding of objectives, activities and time-frames
  • You'll work with our Senior Product Owner as part of a management team, and collaborate with other Network Services Product Owners, engineers and other Network Services stakeholders
  • You'll guide the resolution of problems, and find new ways to improve our performance
  • Provide reports of Service performance, track budgets, manage continual service improvement plans, and own KPIs for your services and solutions.
  • You'll monitor, manage and help resolve incidents, problems and changes raised by users.
  • You'll also oversee the management of the risk register for your area, ensuring appropriate reporting and mitigation plans and actions are implemented.

Your skills - you'll need to show us these in your application

  • Ability to develop effective relationships with key stakeholders and work collaboratively with colleagues across multi-functional teams.
  • Good experience of effectively communicating at different levels across a range of stakeholders using a variety of methods including digital, written and verbal.
  • Good experience of interpreting complex and/or technical information and give explanations to colleagues, stakeholders and customers adopting the most appropriate method of communication to simplify and ensure understanding.
  • Good experience of working under pressure and ensuring actions are completed in a timely manner.
  • Experience of analysing and interpreting complex data, using sound judgement to recommend considered approaches to improve situations and tasks.
  • Deliver excellent customer service which balances quality and cost effectiveness.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle.

We also have all the tools and tech we need to enable our people to work flexibly with home working 60% of the time.

In return for your skills, we offer a competitive salary of up to £40,666

Also a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package starting at 26 days.

We also have a broad benefits package built around your work-life balance which includes:

  • Flexible working, flexi hours and flexi days
  • Hybrid working: some time in a hub with the team, some time at home
  • Family-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
  • Sports and social activities
  • Working in an award-winning environment and culture
  • Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

Here at DWP Digital we know how valuable your time is and that finding a new job is stressful enough without having to do umpteen stages and round after round of technical exercises.

That's why we have a clear and succinct hiring process with only TWO STAGES - So click the link below and get started with the next step in your career at DWP Digital.

CLICK APPLY for more information and to start your application.

job_description_image
Job ID  208754
ABOUT COMPANY
London, United Kingdom
Public Sector
DWP Digital is leading the transformation of the UK's largest government department - the Department for Work and Pensions (DWP). Now more than ever, ...
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