Are you passionate about Service Management, an expert in Service Transition?
We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital.
DWP is the UK's biggest government department.
Our teams of multidisciplinary digital experts are transforming the way DWP works.
We're undertaking a once-in-a-generation transformation of products and services used by over 25 million people each day. We're building and modernising systems and services, so they are simpler to access and easier to run
We're also making sure 110,000 colleagues have the right tools, training and environment to deliver world class services and support to our users.
Duties. Work. Projects.
You'll work with our Service Operations Design and Transition team.
We are embarking on a journey - the remit of the Transition team is evolving, and we are looking for candidates who can help shape the future operating model.
The Service Transition team are the final "gateway" before a new service/product enters into production.
As a Service Transition Manager, you will be in the thick of it, working with Service Design Managers and operational leads. It's about ensuring that we protect live service, building support models, running Early Life Support and completing project "closure" activities.
Your required skills and experience:
Details. Wages. Perks.
You'll join us in one of our brilliant digital hub in Newcastle, Blackpool or Manchester.
We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.
In return for your skills, we offer a competitive salary of up to £40,666.
You'll be eligible for a brilliant civil service pension with employer contributions worth 27.1%. For a starting salary of £40,000 that would mean DWP put nearly £11,000 in your pension pot each year.
You'll also generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
CLICK APPLY for more information and to start your application.