• Negotiable GBP
  • Bradford, England, United Kingdom
  • Permanent, Full time
  • Santander
  • 2018-09-18

At Santander our aim is to be the best bank for our people, shareholders and customers. An exciting opportunity has arisen as we look to expand our Mortgage Consultant team in Bradford.

Build important relationships with customers, alongside incredible colleagues

At Santander our aim is to be the best bank for our people, shareholders and customers. An exciting opportunity has arisen as we look to expand our Mortgage Consultant team in Bradford.

As a Mortgage Consultant you will be accountable serve our customers to the highest professional standard by providing specialist mortgage advice to both new and existing customers across the full range of Mortgage transactions and ensuring we meet their personal financial needs and circumstances.

We're passionate about helping people and businesses prosper and we strive to be simple, personal and fair in everything we do. That's why we've built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve.

Closing Date: Friday 14th September

As a Mortgage Consultant your main responsibilities will be:

  • Deliver an exceptional customer experience in a complex mortgage relationship environment
  • Provide advice to existing mortgage customers around Santander's full range of mortgage products and rates, making appropriate recommendations based on customer needs.
  • Building and maintaining relationships with key stakeholders as part of delivering a seamless service to customers
  • Deliver to business objectives
  • Implement all quality and control procedures ensuring the delivery of an excellent customer experience with all quality and risk objectives being met

Minimum skills and experience required:

  • Must be fully CeMAP qualified
  • A track record of building and owning solid customer relationships
  • Strong commercial acumen and able to manage own objectives
  • Knowledge of mortgage product, process and system as well as an understanding of a range of financial products and services
  • A proven track record in managing risk for customers

Rewarding you:

Salary is £23,484 + performance related bonus

For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.

Other Santander benefits include:

  • Pension with generous contributions from Santander
  • 27 days' holiday plus bank holidays, with the option to purchase up to 5 additional days per year
  • Voluntary healthcare benefits at discounted rates such as Private medical insurance, Dental insurance, Healthcare Cash Plan and Health assessments
  • 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more
  • Benefits supporting you and your family, such as Childcare vouchers, voluntary Life assurance and Critical illness cover
  • Option to a Company car if you drive more than 8,000 business miles per year
  • Access to an All Employee car scheme
  • Excellent employee recognition schemes - be recognised for demonstrating great behaviours
  • Share in Santander's success by investing in our Sharesave and Partnership shares plans
  • Support your favourite causes through charitable giving and our community partnerships


You'll be working in the bustling centre of Bradford just one minute from the Bradford interchange, or a five-minute walk from our nearest train station. With an onsite restaurant and free parking, and plenty of local shops, childcare options and gyms nearby, there's something for everyone.

Working Hours:

We're recruiting full-time roles at 35 hours per week. That means you'll work five seven-hour rotational shifts between 09:00 and 21:00, Monday to Friday & 08:00 and 16:00 on a Saturday.

Why take on a new role with us?

We'll give you more than a job, we'll give you a purpose - to help people and businesses prosper.

Our aim is to be the best bank for our people, customers, shareholders and communities and we're making it happen by focusing on the behaviours that bring everyone together. By bringing passion, talking straight, embracing change, showing respect, speaking up, keeping promises, giving support, truly listening and actively collaborating, we believe we can really make a difference.

We've created an environment where we always put people first, that's why we offer flexible work options to help you do your job in a way that suits you. Whatever your unique ambitions, you'll have plenty of room to grow, with tailored training and development opportunities and a wide range of benefits designed to suit your lifestyle. What's more, we'll also support you in making a difference through our volunteering and fundraising schemes. Our commitment to our people hasn't gone unnoticed and we've been listed as one of Britain's Top Employers by the Top Employers Institute since 2012.

Time to apply

If this sounds like a role you're interested in then please apply on the link below.

Bradford, England, United Kingdom Bradford England GB