Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

We are looking for a Build and Release Manager to support the planning and delivery of projects by coordinating activities, tracking progress, managing risks and dependencies, and maintaining accurate reporting. The role provides governance and administrative support, improves portfolio visibility, and enables project teams to focus on effective, timely delivery.

How you'll make an impact

• Partner with business stakeholders to analyse requirements and manage priorities

• Act as the primary liaison between Portfolio Management, business stakeholders, and IT delivery teams

• Own and maintain the central portfolio backlog and support prioritisation decisions

• Manage budgets, resource allocation, and capacity planning

• Provide regular portfolio and operational reporting

• Align teams, manage dependencies, and support PMO governance activities

• Administer portfolio tooling (e.g. Planview), including project initiation, resourcing, tracking, and closure

• Plan and coordinate application releases with development teams, including scheduling, UAT, change management, and rollout support

• Provide early life support activities following releases

About you

• Experience supporting IT projects that include both application development and operational/support elements

• Working knowledge of project management practices, with a recognised qualification (e.g. PRINCE2 Foundation) or equivalent hands-on delivery experience

• Familiarity with common software delivery lifecycles, including Agile and waterfall methodologies

• Strong communication skills, with the ability to work effectively with technical teams and engage confidently with business and senior stakeholders

• Well-organised and detail-focused, with the ability to coordinate multiple workstreams, priorities, and deadlines concurrently

Advantageous to Have:

• Experience working within an IT portfolio, PMO, or central delivery function

• Exposure to portfolio or project management tools (e.g. Planview, Jira, Azure DevOps, MS Project)

• Previous coordination experience across multiple teams or workstreams

• Understanding of resource planning, release coordination, or change management processes

• Experience supporting UAT, release planning, or post-release activities

• Ability to quickly adapt to new tools, processes, and delivery models

• Confidence working in fast-paced or changing environments

• Strong attention to detail with a proactive, problem-solving mindset

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)