DWP is the UK's largest government department. We're responsible for payments worth over £195bn per year and our work touches millions of lives.
We are looking to fill two exciting stakeholder management roles within our Change Group. The roles we are looking to fill are:
1. Deputy Director - Universal Credit Programme - Head of Engagement and Partnerships
The Universal Credit (UC) Programme is a large and complex programme implementing this major transformational Welfare Reform.
You'll become a key member of the UC Senior Leadership Team, and a key member of the Change Group leadership team more widely.
This is a rare opportunity to lead across disciplines in an area attracting high profile, Ministerial, Parliamentary, media, public and third Sector scrutiny. You'll lead proactive and complex stakeholder engagement activity, building and maintaining partnerships both internal and external to DWP.
You'll need to develop a strong understanding of Universal Credit, and build support and advocacy across various groups.
You'll deliver on existing partnership agreements and forge new ones, getting external support to help deliver our objectives
Alongside engagement and partnership skills, you will need proven experience of formulating and delivering against complex plans.
You'll be our key point of contact for Ministers and their advisers as these plans develop, providing regular advice, assurance and updates.
You'll lead our teams' response to questions and challenges such as Select Committees, National Audit Office/Public Accounts Committees, parliamentary questions, and media enquiries, and the planning and delivery function for UC stakeholder engagement communications and events.
2. Deputy Director - Health Transformation Programme - Head of Stakeholder and Engagement Team
The Health Transformation Programme was established to offer a more joined-up service to over two million disabled people annually by integrating the services that deliver Personal Independence Payment, Work Capability Assessments and a number of other disability related benefits.
Our main aim is to deliver a single, integrated service for all functional health assessments that supports the strategic goals of DWP and makes our support and services work better for our user.
The Programme is one of the Department's Government Major Project Portfolio programmes due to its complexity and expenditure, so really high profile and a great opportunity for the right person.
Transforming the service for over 2 million disabled people every year requires bringing a diverse range of stakeholders together including disabled people, disability representative groups, DWP functional areas, HMT, IPA, Cabinet Office, third party providers and more.
You'll drive regular communication, consultation and engagement to ensure the full range of views are captured and addressed.
You'll also build relationships with Ministers and Special Advisers, ensuring they are fully sighted on the programme as it develops, clear on when they will need to make decisions and possessed of all the relevant facts to make those decisions.
Finally, there is responsibility for leading the team who coordinate and respond to relevant questions and challenges such as Select Committees, NAO/PAC, parliamentary questions, and media enquiries.
Your skills and responsibilities
Each of these roles requires a slightly different person specification. Click through and take a look at the candidate pack for more details.
The outline of the skills and experience you need for both roles is as below:
You build good relationships internally and externally. You have collaborated and communicated with an SRO and senior stakeholders, to identity and address their interests, get buy in and build consensus.
Commercial & Procurement
You know how to get financial approval for your project, and you work with commercial colleagues to monitor procurement spend against contract, in line with the relevant regulatory framework.
Risk and Issue Management
You demonstrate accountability for ensuring strategic and operational risks and issues are identified, prioritised, assessed and mitigated. You ensure senior stakeholders are briefed, updated and, where appropriate, enrolled in the management and control of key risks.
You identify, share and promote best practices and lessons learned to create a culture of learning that supports continuous improvement and optimises project delivery.
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