Senior IT Service Continuity Manager
DWP. Digital with Purpose.
We are looking for a Senior IT Service Continuity Manager join our community of experts in DWP Digital.
DWP is the UK's largest government department, supporting people into work and making payments worth over £195bn a year.
Our expert Digital teams are driving a once-in-a-generation transformation of DWP products and services. We're using the latest tech and tooling to maintain and modernise services that work for our users.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Delivery. Work. Projects.
As a Senior IT Service Continuity Manager, you'll lead the ITSCM team, set the standards, and grow our ITSCM capability. It's a one-off opportunity to make a lasting and far-reaching difference to the robustness of our services across DWP Digital.
Your team protects and sustains live service for millions of customers, ensuring the most vulnerable in society can access the systems they need.
You'll plan, prepare and test the recovery of IT services in the event of a disaster.
Your team will analyse and assess the impact of current issues affecting live service operation, and the consequential effects it may have on disaster recovery plans.
The team is responsible for reviewing the resilience status of the live service, associated risks and issues and planning resilience testing, as well as focussing on customer business objectives including quality, service excellence and customer satisfaction, with the aim of zero tolerance to production outages.
What skills, knowledge and experience will you need?
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs, in your choice of Blackpool, Manchester or Newcastle.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model, with around 60% home working.
In return for your skills, we offer competitive pay of up to £63,653.
You'll be eligible for a brilliant civil service pension with employer contributions worth over 27% of salary.
You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
CLICK APPLY for more information and to start your application.