Sr. Site Reliability Engineer- AI/ML Sr. Site Reliability Engineer- AI/ML …

J.P.Morgan
in Glasgow, Scotland, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
J.P.Morgan
in Glasgow, Scotland, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
Sr. Site Reliability Engineer- AI/ML
JPMorgan Chase (JPMC) is a leading global financial services firm and the largest bank in the United States with total assets of $2.687 trillion.  With an annual tech budget of $10B+, we has started significantly investing and building in the next generation core infrastructure, Cloud, Big Data and AI/ML technology. Our goal is to accelerate the delivery and adoption of the Global Technology Vision - and enable the firm's Global Technology teams to deliver faster and more impactful for customers and clients.

We have a Sr. Site Reliability Engineer (SRE) position to help JPMC AI/ML team on production support in public cloud. In this role, you'll be working with AI/ML and cloud engineers to build the platform, pipeline, and monitoring systems to ensure the application landscape is designed to take most advantage of JPMC's global cloud solution.

This role requires a wide variety of strengths and capabilities, including:
  • Deep understanding of SRE philosophy, technologies, platforms and tools, SLA management, incident resolution, and automation
  • Mastery of application, data and infrastructure architecture disciplines
  • Command of architecture, design and business processes Keen understanding of financial control and budget management
  • Expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals
  • Hands on experience on managing operations of large-scale internet-centric production environments for application or infrastructure services serving tens to millions of end users.
  • Prior experience in large scale internet companies/technologies, where uptime and continuous availability was core to the business.
  • Work with Architecture to design reusable patterns to deploy to applications, provide governance around adoption, and influence application development teams on roadmaps and designs.
  • Identify and partner with Infrastructure teams and AD teams to implement automation opportunities to drive down toil and reduce technical debt.
  • Apply standards of cloud compliance to application design to achieve reliability
  • Understanding of Networking and cloud technologies, for example Security, Load Balancing, Network routing protocols.
Responsibilities:
  • Implement SRE frameworks to support globally multi-cloud environments, and ensure the highest level of SLA through operational excellence
  • Provides failure analysis / root cause analysis when required
  • Provides support to develop & improve the quality of technical engineering documentation
  • Provides support to drive the maturity of the software development lifecycle
  • Provides quality control of engineering deliverables
  • Provides technical consultation to product management
  • Performs deployment, administration, management, configuration, testing, and integration tasks related to the cloud platforms
  • Helps develop new cloud engineering strategies and implementations for the firm
  • Champion a DevOps model so that services are automated and elastic across all platforms
  • Writes operation documentation and knowledge base of known issues with solutions
  • Participates in 24x7 SRE on-call rotations and escalation workflows.
Qualifications:

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or equivalent technical field
  • Experience of Enterprise Cloud infrastructure experience (AWS, Azure, GCP) in a mission critical environment
  • In-Depth OS Experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
  • Strong programming skills in BASH, Python, Java, PowerShell or GO
  • Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
  • Strong working knowledge of Internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, SOAP, JSON and REST
  • Good understanding of networking protocols and cybersecurity best practices / operations in the cloud
  • Certified in one or more cloud technology (AWS, Azure, GCP or RedHat) is a big plus
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