IS Windows Junior Analyst Distributed
- Halifax, England, United Kingdom
- Permanent, Full time
- Lloyds Banking Group
- 25 Mar 19
IS Windows Junior Analyst Distributed
8 April 2019
Please note, this vacancy will close at 00:01am on the specified closing date rather than 11:59pm. Please ensure all applications are received before 00.01am on the specified closing date.
£19,863 - £22,070
We support agile working - click here for more information on agile working options.
Agile Working Options
Other Agile Working Arrangements / Open to Discussion
Job Description Summary
Carries out a range of more complex clerical/technical support tasks to deliver a quality service to customers or internal colleagues in line with agreed service standards. May be required to provide coaching and support to less experienced colleagues
IT Cyber Security provides Lloyds Banking Group with a secure operating environment, safe from malicious attack or abuse of privilege by applying controls on behalf of Data Owners and promoting the secure use of IT across the Group. Key to this goal is creating a transparent, flexible model for securing Identity that enables the Group to react to both opportunities and challenges at pace.
Unprecedented growth and development of new capability is seeing the expansion of the Identity and Access Management area to provide a secure platform focused on service excellence, and relentless automation, around the provision and management of Identity. This expanding remit will provide a diverse career path with opportunities to grow individual skills and gain experience across a number of key service areas and technologies.
As major investment delivers new or changing services and tools roles in this area will adjust and reshape over time and we are looking for individuals who embrace this culture of continual evolution and who can help us on our journey towards automated service excellence. Challenging the existing processes and ways of working, with a view to eliminating waste and improving the customer experience will be the norm, and will be actively encouraged at all levels.
With a wide range of skills and platforms to support this will be an outstanding team to work in for those looking for multiple options to develop personally and professionally in any number of directions.
The successful candidate will join the Distributed Systems Access team as a Windows Analyst, working with a team of SMEs focused on delivery of critical provisioning and compliance related tasks.
CORE PURPOSE OF THE ROLE
•Work closely with technical analysts across the Distributed Systems Access team focused on delivery of key services within agreed service level agreements.
•Help to improve the end to end experience of colleagues across LBG.
•Effectively managing all queries and escalations
•Ensure on boarding processes for Platform and Privileged Access service are complete and being adhered to.
•Ensure compliance to SOX, ITEC and other internal standards are maintained.
•Identify and escalate risks to ensure regulatory compliance is maintained.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.