Purchasing Operations Analyst - Broadlands Business Campus (Near Horsham) Purchasing Operations Analyst - Broadlands  …

Schroders Investment Management
in Horsham, England, United Kingdom
Permanent, Full time
Be the first to apply
Schroders Investment Management
in Horsham, England, United Kingdom
Permanent, Full time
Be the first to apply
Schroders Investment Management
Purchasing Operations Analyst - Broadlands Business Campus (Near Horsham)
Role Overview
We are building a brand new Purchasing and Payment capability in our Broadland Business Centre which will provide client focussed, best in class support to stakeholders globally across the full cost lifecycle. This is an exciting opportunity to join the Purchasing team and help build it from the ground up.

You will be responsible for supporting the business in raising requisitions, onboarding invoices, matching invoices to Purchase Orders, inputting payments and reviewing expense claims. You will act as the first point of contact for the business on a range of queries with a target of resolving them in one call, routing them to the appropriate subject matter expert where escalation is required. You will learn to operate a variety of processes and move flexibly between them to meet business demand.

Who we're looking for
You'll be able to demonstrate at least one of the key capabilities for this role i.e. a strong communicator, customer service focus, capable of helping non-finance users understand finance operational processes, experience in running operational processes including those related to purchasing / payment activities.
You need to work accurately, following key controls while being considerate of how the tasks they perform impact other processes.

An enthusiastic, curious and flexible attitude is more important than prior experience in finance.

About Schroders
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base
You'll be based at our Broadlands Business Campus near Horsham in West Sussex. It's home to our EMEA Operations and Technology Operations hub.

The team
The Purchasing team, along with Supply Chain Services, Payables and Reconciliations, form the new Broadlands Purchasing and Payment Service Centre, an efficient, best-in-class capability servicing Schroders offices globally. The team will have the responsibility to provide 1st line support to manage stakeholder queries, whilst delivering purchasing and payment processes and tasks. The Purchasing team will be formed of c.10 people responsible for; (i) creation of requisitions, onboarding of invoices and matching invoices to POs; (ii) receiving, triaging and responding to queries sent to the broader Purchasing and Payments team by business users and suppliers; (iii) inputting non PO payments, auditing expense claims and performing supplier call backs. Individuals within the team will learn a variety of disciplines and move flexibly between them to meet business demand.

Purchasing will work closely with the Payables team to ensure payments to our employees, clients and suppliers are made on a timely basis.

What you'll do
Customer Service
• Triage and respond to queries from both our suppliers and internal business partners. Ensure all queries are proactively managed to resolution with a focus on fixing the root cause.
• Understand broader Service Centre capabilities and team obligations in order to effectively escalate and support business queries.
• Use of reporting and systems to support requestors, vendors and employees with R2P queries relating to pre-approval purchase requests, requisitions, purchase orders (PO) creation and/or amendment.
• Assist the business in creating and issuing clean purchase orders in line with the service levels and authorisation levels, ensuring all checks and validations are performed. Make amendments where appropriate.
• Liaise with business to validate Purchase Requisition details where queries may need addressing.
• Review invoices sent to Schroders, ensure they're correctly onboarded to our system and matched correctly to a purchase order. Return to suppliers invoices provided without a PO.
Accounts Payable
• Work collaboratively with broader P2P team to ensure high quality and efficient processing of invoices.
• Input of manual and bulk non PO payments batches for approval and release by the Payables team.
• Review of employee expense claims to ensure policy compliance. Support credit card administration.
• Support the correct capture of supplier static data. Perform call backs to confirm bank details with new suppliers.

The knowledge, experience and qualifications you need
• Experience providing first line support and stakeholder engagement.

The knowledge, experience and qualifications that will help
• Experience working in a regulated control environment.
• Experience of categories of spend and buying channels.
• Use and management of procurement systems (e.g. Oracle)
• Finance or Accounting qualification
• Transactional buying and supplier negotiation.
• Experience of Purchase Requisition creation and invoice matching.
• Additional languages, in particular German and French an advantage
• Experience of ServiceNow, Arcivate and/or Oracle Fusion
• Experience in Financial Services

What you'll be like
• Strong written and verbal communication skills.
• Strong attention to detail and focus on accuracy.
• Friendly and approachable.
• Ability to manage and prioritise competing demands. Capable of remaining positive when under pressure.
• Team player with an ability to work independently.
• Flexible approach to work with an ability to adapt to change. Continuous improvement mindset.

We're looking for the best, whoever they are
Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

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