Application Support Analyst - Entry Level Application Support Analyst - Entry Level …

Tradition
in London, United Kingdom
Permanent, Full time
Last application, 22 Nov 21
Dependant on experience
Tradition
in London, United Kingdom
Permanent, Full time
Last application, 22 Nov 21
Dependant on experience
Posted by:
Ian Filmer • Head of Talent Acquisition
Posted by:
Ian Filmer
Head of Talent Acquisition
Tradition is the interdealer broking arm of Compagnie Financière Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people.

Tradition is currently seeking to appoint an Application Support Analyst to be based within the London office.

Main responsibilities within the Application Support Analyst position include:

  • Provide application support for all trading platforms
  • Active monitoring of platforms & the ticketing system
  • Reference data maintenance
  • Trade reconciliation
  • Handling of client queries resulting from day to day trading (Brokers & External clients)
  • Client data updates (Instruments / Accounts)
  • End of day reporting
  • Updating documentation / knowledge base
  • Due to the nature of the role you may be required to work extended hours at short notice to complete the work required to meet the business needs
  • May be required to be on-call or to work occasional weekends

Key skills, experience and competencies required to be successful in this role:

  • Helpdesk / Desktop Support / Application Support experience within a financial institution beneficial
  • Understanding of a blotter and whiteboard and support of such applications advantageous
  • Understanding / knowledge /experience of FIX protocol advantageous
  • Use of a ticketing system for incident, service and change management beneficial
  • Knowledge of Excel
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