Application Support Specialist (.Net Dev / scripting) - London

  • Negotiable
  • London, England, United Kingdom
  • Permanent, Full time
  • Man Group
  • 14 Oct 18

Application Support Analyst (.Net Development) Leading financial services organisation is seeking to employ an experienced Application Support specialist with strong .net development / scripting experience. The application development team is responsible for ensuring the smooth running and stability of the client organisations business systems and infrastructure managed by the Application Support team.

Application Support Analyst (.Net Development)

Leading financial services organisation is seeking to employ an experienced Application Support specialist with strong .net development / scripting experience.

The application development team is responsible for ensuring the smooth running and stability of the client organisations business systems and infrastructure managed by the Application Support team.

Key to their job is the ability to;

  • Investigate and resolve issues as they arise, proactive monitoring of critical systems under their control.
  • Provide on call or out of hours support as the business requires, and DR tests as and when needed.
  • Assist Development teams in testing bug fixes and enhancements to current systems.

Specific responsibilities:

  • 1st and 2nd level application support for business systems with escalation to software development, technology teams, end users or third parties as appropriate.
  • Recording and taking ownership of issues using ServiceNow or Jira system and following through to successful resolution
  • Ensure business systems are operational during core business hours
  • Analysing the risk & impact of various tasks and prioritising them
  • Supporting the end user to ensure continuity of the development, UAT and Production environments.
  • Test and implement bug fixes or enhancements in Dev, Test and Live environments
  • In charge of Disaster Recovery scenarios.
  • Monitoring business systems
  • Ensure that all procedures and policies are up to date in the knowledge base and are available for use by all members of the team.
  • Implementing change controls on the production estate.
  • Prepare and distribute release notes
  • Work with internal and external auditors.
  • To excel and add-value to all aspects of this role.
  • Ability to provide concise, technical reports to management upon request.
  • Provide on call or out of hours support as the business requires.

Essential Technical Skills:

  • Strong SQL scripting skills , Unix desirable
  • Strong Database exposure - Oracle and SQL Server (SSIS & SSRS desirable)
  • Experience with operating systems including; UNIX or Linux, Windows
  • Good experience with IBM MQ
  • Experience in application support covering; Trading, portfolio management, risk, settlements, and reconciliation applications.

Desirable technical skills:

  • Experience with .net development / scripting
  • Automate
  • Salerio post trade application
  • Nagios
  • Logstash
  • Understanding of financial markets and instruments, with broad asset class understanding - i.e. Derivatives, Fixed Income, FX, Commodities, Cash and OTC products etc…