Associate, FIG Client Operations Associate, FIG Client Operations …

S&P Global
in London, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
S&P Global
in London, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
Associate, FIG Client Operations
S&P Global Market Intelligence
The Role: Associate, FIG Client Operations
Grade (relevant for internal applicants only): 07
The Location: London, UK

This is an entry level position at a fortune 500 company operating in the business intelligence space. The associate will field client concerns, diagnose issues and provide solutions. You will work across different divisions of the company providing you great insight into how S&P Global provides our clients with a world class product.

The Team: We're a global team that is dedicated to supporting and training our diverse clients on the Financial Institutions Group (FIG) solutions available on S&P Global Market Intelligence

The Impact: Our relentless pursuit of excellence results in deep relationships with clients and helping them get the most out of our business intelligence tools.

What's in it for you: We're looking for an associate to join our team of tech-savvy, client-focused professionals who support our solutions for FIG users. The role will further help you in:
  • Improve social skills while interacting with financial industry leaders
  • Develop comprehensive financial institutions industry knowledge
  • Learn technical expertise like MS Excel, SQL and Financial modeling
  • Be part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities.
Responsibilities:
  • Receive inbound calls, emails, and chats on a daily basis and will address questions related to how we capture, process, and display data
  • The associate will become an industry specialist and act as a resource for colleagues and clients across the globe.
  • Over time the associate will take on additional responsibilities including (but not limited to) leading weekly trainings and hosting/recording client training sessions
What We're Looking For:
Basic Qualifications
  • Bachelor/Undergraduate Degree, preferably in Finance and Accounting related fields.
  • Strong problem-solving skills
  • Excellent verbal and written communication
  • Willingness to help clients
  • Attention to detail
  • Proficient with Microsoft suite of products
  • Ability to multitask and work with minimal supervision
Preferred Qualifications:
  • Additional relevant qualifications such as CFA, ACCA, PMP would be an advantage
S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important-some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence .

S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer:
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

Job ID: 264679
Posted On: 2021-09-02
Location: London, United Kingdom
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