Business Consulting Manager - Insurance

A Manager in Business Consulting will work as part of a project team, sometimes leading one or more Executives and involving other service lines. A Manager will be responsible for leading smaller projects with minimal oversight from an Associate Director/Director/Partner and will interface directly with client management, stakeholders, other grant Thornton advisors, whilst taking responsibility for risk management, budgets and billing. The manager will also be expected to contribute towards business development activities.

Markets
• creates a positive first impression, projecting a professional image
• proactively builds own network both internal and external to the Firm to generate leads
• actively seeks to support the preparation of sales proposals and pitches, including research
• understands the services of Grant Thornton and takes an active role in cross selling
• leads initiatives to raise the awareness of Business Consulting within the Firm
• takes an active role in marketing events and seminars, including organising, as required by the department
• supports the development of FC product collateral, including tools and templates etc.
• responsibility for capturing of experiences and credentials after each project

Clients
• projects a professional image and builds good rapport with the client, with a clear understanding of client expectations
• interacts confidently with clients, with impact and gravitas
• day to day client relationship lead role for smaller projects, regularly updating key client stakeholders and responding to client needs
• understands the key issues within a business using previous experiences across functional and sector bases
• flexibility to be able to travel to clients premises and respond to client requests at short notice
• collects and presents information (verbal and written) to clients and engagement leaders in a logical manner
• communicates clearly and concisely, both verbally and in writing
• leads report drafting for smaller projects, or drafting of specific sections for larger projects, with minimal oversight, ensuring accuracy for all figures presented
• ability to work autonomously on specific pieces of work and smaller projects (under the supervision of a people manager)
• actively participates in (and for smaller projects leads) the presentation of conclusions and recommendations to clients

People
• works effectively and enthusiastically with all members of the team
• adopts a proactive, 'sleeves rolled up' attitude
• prepares own self-appraisal and regularly seeks feedback after each assignment
• supports the provision of 'on the job' training to Executives including regular feedback
• actively seeks opportunities to attend training courses to develop technical and softer skills
• demonstrates team leadership by supporting the management and running of the department (e.g. by organising team meetings and initiatives)

Operations and results
• drafts project budgets and monitors/manages actual costs versus budget
• ensures fees are collected in a timely manner and debtors kept to a minimum
• responsibility for leading take on procedures, including drafting letters of engagement for Partner or director approval
• ensures all files are closed down on completed projects in accordance with the Firm's policy (including approval sign off)