See job description for details
About The Role
- Establish excellent working relationships to all stakeholder groups within Institutional Operations
- Opportunity to oversee the tracking of all the process improvement initiatives
- Reports to the Head of Business Implementation, International & COO,UK
Role Location: ANZ United Kingdom
Role Type: 12 months Fixed Term contract, Full Time
As a Change Manager, for Benchmark Transition Project your role is techno functional in nature requiring you to be well versed with Lending product and processes and LoanIQ platform with excellent project and change management skills. You will ensure that Lending related change management and ‘BenchMark’ Transition rollout across ANZ network are effectively delivered, Support & facilitate in partnership with the Project Team and other stakeholders. You will lead key change activities support including but not limited to change process discussion and procedure documentation, training material preparation and training delivery, as well as stakeholders management as per the project plan from Operations perspective. You will also align with Program and Project offices responsible for timely deliverance of change, testing projects and maintain a very high level of accountability and transparency in overseeing of the test assignments and be conscious of risks and means to mitigate the same.
Your role is to engage with Senior and Business Stakeholders and participate, contribute, engage in ops improvement and training and to manage a matrix stakeholder scenario where the delivery responsibilities could be aligned to overseas teams and operational responsibilities would reside domestically. You will also quantify planning and deliverables, analyse the metrics, derive patterns, strategize based on these metrics and set Objectives, Train, Mentor, Motivate related teams and accountability for overall delivery. This also requires a leader capable of juggling multiple projects and activities concurrently with a 'can do' attitude to benefit the customer and the organisation.
You will be change agent for implementing key strategic change initiatives into the countries. You will implement continuous improvement culture and global best practices. About You
To be successful in this role, you will ideally bring the following -
- Significant banking experience in Lending Operations
- Good Knowledge of lending products, processes, LoanIQ (LIQ) Platform and project management skills and the relevant controls
- Demonstrated ability in re-engineering, improving processes and quality
- Proven experience in developing, building and maintain effective stakeholder, networks and partner relationships
- Strong people management skills, communication, and presentation skills
- Professional background in Agile methodology
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded. We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability, let us know how we can provide you with additional support. This role is based in London, UK. The salary package on offer is competitive.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code ( UNI000759
Application opening date: 23 February 2021
Application closing date: 09 March 2021