Client Development Associate: Non-financial Corporates (Europe)

  • Competitive
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • S&P Global
  • 19 Jul 18 2018-07-19

Client Development Associate: Non-financial Corporates (Europe)

JobDescription :

The role: We are looking for a Client Development Associate based in our London office focusing on EU market. This role is responsible for helping the Sales Directors with new business leads and delivering a positive overall client experience. The clients are across Europe.

The Impact: The main task is to support new business development by proactively reaching out to end users for training, product demos, and custom account configurations.

For this role: the Client Development Associate will require a clear understanding of how these different client segments each operate and are likely to use the intellectual property and tools offered by S&P Global Market Intelligence.

The Career Opportunity: Our team's structure will allow you to have exposure to our clients and have the opportunity to build your skills across functions within sales or account management.

Responsibilities:

  • Guide clients through the product set up and conducting training sessions and Product Demos with clients
  • Identify new opportunities within the designated territory
  • Learn and apply the S&P Global Market Intelligence diagnostic sales approach through client interaction
  • Stay current with industry news and issues to understand the potential impact to your current prospects for fine new opportunities.
  • Coordinate and provide sales demonstrations and follow up to negotiate contract terms / pricing
  • Maintain disciplined approach to daily sales activity pipelines and systems based workflow (i.e. Salesforce.com)
  • Secure the executed contract and coordinating the transition of new clients to the Account Management group.
  • Develop industry specific knowledge necessary to have credible diagnostic conversations
  • Engage in team selling to strategic accounts in conjunction with Sales Executives in other industries or Account Managers in existing accounts.
  • Track client service activities for accounts, prepare service utilisation reports and document client interactions (call / meeting notes)

Key Skills:
  • You will have a Bachelor's degree (a Masters is preferable)
  • Experience in a finance role in the financial sector (either at a vendor or a Financial Institution)
  • Strong presentation and communication skills (face to face, large groups, remotely - WebEx)
  • Advanced knowledge of Microsoft Excel and intermediate knowledge of MS Office.
  • Good knowledge of how the Capital markets operate
  • Goal and action orientated with ability and desire to work towards revenue targets within a team environment
  • High level of comfort and determination when dealing with challenging situations, i.e. objection handling, overcoming gatekeepers
  • Solid organization, multi-tasking and prioritization skills
  • Strong communication skills, both verbal and written with the ability to engage a senior - level audience
  • Additional language Skills: Spanish, Italian, Dutch or the Nordic languages