Client Manager - Institutional - Asset Management
- London, England, United Kingdom
- Permanent, Full time
- Jigsaw Search
- 11 Oct 18
An experienced Client Manager is required for a highly reputable Global Asset Manager focusing on Institutional Client Relationships.
A highly recognised Global Asset Manager.
The successful candidate will provide an intensive, responsive and proactive level of service to our clients.
Responsibility to pay due regard to the interests of our clients and treat them fairly, ensuring that any information provided to clients on products and services is clear and useful.
Responsibility for day-to-day servicing of a named set of clients to ensure consistent delivery of a high quality and seamless service offering.
Develop relationships with clients, especially their administrative/operational counterparts.
Attain an in-depth understanding of the needs of clients’ administrative function and proactively shape the service proposition.
Respond promptly and professionally to operational / investment queries from clients and consultants.
Assist Client Directors with complex client enquiries and requests.
Ensure that Client Directors are briefed on client specific administration / performance issues prior to any meeting; prepare briefing papers, share information / insight and client understanding.
Work with Client Directors to produce all forms of client reporting including preparation of presentation material ahead of client meetings.
Produce bespoke reports for clients, where appropriate
Passionate about client service quality and relationship management.
Previous Client experience working on all Asset Classes – Equities, Fixed Income, Multi-Assets, Emerging Markets etc. LDI mandates or a sufficiently robust foundation in a related role within an LDI context would be beneficial.
Thoroughly understands Client operations and processes.
Able to lead and manage small client service and project initiatives.
Has a desire to develop and grow beyond their current role.