FINANCIAL SERVICES RECRUITMENT

LONDON | NEW YORK

JOB SUMMARY

Client On-Boarding/Administration Officer

My client, a leading investment services provider is looking for a dynamic individual to join their Client On-Boarding team.

JOB TEXT

Operations Administrator - Client On-Boarding/Administration

My client, a leading investment services provider is looking for a dynamic individual to join their Client On-Boarding team.

This person you will be responsible for all variety of account administration duties including document screening; account opening; transfer initiation; client administration; administration of closures and deceased accounts; technical queries (both internal and external) and ad hoc project work.

RESPONSIBILITIES

  • Screening AML /account applications/additional document; such as cheque and W-8 forms, for all types of accounts (including GIA/ISAs/Pensions/OPBs/Trusts etc)
  • Account opening in internal system
  • Validation of opened accounts
  • Continuous monitoring of pending accounts
  • Dealing with all Client On-Boarding Internal and external queries within our agreed service level
  • Administration of deceased accounts (including the request of a Probate Valuation)
  • Administration of Account closure (Including calculation and deduction of closing fees)
  • Book Cost adjustments
  • Assigning valid W-8 forms to accounts and chasing expired documentation
  • Periodic review of Provider Signatory lists
  • All types of static data amendments
  • Initial ISA subscriptions
  • Internal client journals
  • Setting up regular payment / standing orders / income sweeps
  • Deducting Charges (Custody, Account Maintenance, Valuation etc)
  • Build and maintain a working knowledge of clients' operating environments
  • Dealing with all Client administration Internal and external queries within our agreed service level
  • Ensure that accurate controls and records are maintained as instructed by the Team Leader
  • Maintain robust departmental procedure manuals
  • Keep abreast of the industry standards and knowledge
  • Assist with the transition of new offices
  • Ad hoc projects and other duties as assigned

SKILLS AND EXPERIENCE

  • Industry experience (investment services) or stockbroking
  • Knowledge of retails products like GIA/ISAs/OPB's, Unit Trusts, SIPP
  • Direct onboarding or account opening experience would be beneficial
  • Industry exams advantageous
  • Excel and Microsoft skills

  • Good interpersonal and communication skills (verbal and written)
  • Ability to work under pressure
  • Attention to detail
  • Excellent organisational skills
  • Team player
A DIFFERENT APPROACH TO HUMAN CAPITAL MANAGEMENT
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  • Negotiable
  • London, England, United Kingdom
  • Permanent, Full time
  • Charles Levick
  • 2018-08-19
London, England, United Kingdom London England GB