Client On Boarding Lead within FAST Team # 108320

We Offer
The UK FAST (Front Administration Support Team) manages the processing of client related activities and administrative tasks with a focus on; ensuring a professional client experience, adherence to regulatory standards, process efficiency and striving for continuous improvement and collaboration.

We offer:

Process Expertise & Administration
  • Responsible for supporting Relationship Managers and Assistants in a number of key client related activities with a high level of technical expertise
This includes:
  • Onboarding Private Banking clients including Corporates, Trusts and Complex structures
  • Anti-Money laundering and Financial Crime Checks and guidance
  • Partnering with colleagues from key risk functions including Financial Crime Compliance
  • Providing consultation and training to the front office to ensure compliance with standards
  • FATCA/AEI Knowledge and understanding
  • Providing a single point of contact to facilitate client on boarding discussions with legal, Compliance, Reputational Risk, High Risk teams
  • Accurately capturing relevant data to input into PB systems
  • Ensuring that the Front Office teams receive a high standard of support in the agreed areas of coverage above with a focus on; reliability, accuracy, prioritization, speed of execution and pace and ensuring compliance with agreed regulatory and internal standards
  • Oversight of junior team members
  • Introduction of new processes and enhancements
  • Proactively identifying and escalating potential issues in a timely manner
  • Compilation of MI to enable regular meetings with the business to review activity in addition to raising awareness of issues/trends
  • Maintain up to date knowledge of the legal and regulatory environment and raise possible issues/business impacts in an appropriate manner
  • Participate in ad-hoc projects, initiatives and task forces focusing on items such as; platform development, improvement of the client experience, policy and procedural updates, system testing and implementation

Open to discussing flexible/agile working.

You Offer
  • Expert knowledge of Anti Money laundering and Financial Crime regulations and standards
  • Knowledge and understanding of FATCA/AEI requirements and classifications
  • Strong attention to detail
  • Focus on prioritisation, efficiency, professionalization and proactive communication
  • Motivated to provide a professional level of administrative support
  • Able to collaborate across multiple locations, departments and influence all levels of employees within the organization
  • Proactively seeks feedback and strives for improvement
  • Ability to anticipate risk and react/escalate appropriately