Client Services Operations , Pricing - Officer

  • Location: London, England, United Kingdom
  • Salary: Competitive
  • Job Type: Full time

Client Services Operations , Pricing - Officer

  • Monitor and evaluate the continuing effectiveness of processes, system and procedures initiating remedial action as necessary
  • Monitor errors and potential losses/breaches; complete loss/breach documentation and ensure remediation/training needs are identified and relevant remediation/training is completed
  • Monitor the service from internal groups and feed into the relevant forums for COE's.
  • Ensure that KPI measures (where applicable) are achieved on a monthly basis and if the KPI is not green then initiate action to resolve
  • Develop and maintain good relationships with senior staff both within State Street and with clients & external parties
London, England, United Kingdom London England GB