Conduct & Remediation - Manager/Senior Manager: £65-£120k
- Salary: £65,000 - £120,000
- Location: London, England, United Kingdom
- Job Type: Full time
- Company: JCW Search
Our client, a global consulting firm is looking to hire a number of senior end conduct and remediation focused candidates to join their retail practice in central London on a permanent basis.
As a Senior Consultant, you’ll lead workstreams or complex processes and/or teams of consultants to address conduct risk challenges current and past. You’ll develop strong relationships with management at clients and take ownership for elements of the proposition.
As a Managing Consultant, you’ll lead the delivery of conduct risk programmes advising clients on Remediation, specifically root cause analysis, treatment strategies for customers, driving fair outcomes, robust quality assurance, and PBRs. You’ll develop existing client relationships and will be responsible for consulting sales in excess of £500,000 per annum.
At both grades, you’ll have a strong desire to be part of, and contribute to the growth and success of a top-tier consulting practice, contributing to our propositions, knowledge and overall strategic goals.
Skills and Experience
You’ll bring experience of consulting for or working in a major UK bank and with or for a Financial Services regulator. In addition, you’ll have the following experience and personal attributes:
You’ll have a track record of helping clients or employers address conduct risk issues, current and past, and sound knowledge of Remediation across a variety of processes including deep content in at least one of the following: root cause analysis, customer treatments and or quality assurance and quality control.
You’ll have very strong knowledge of MCOBs, COB and ICOBs, and ideally be CeMAP or DipFA qualified.
To be successful you’ll be passionate and innovative in your approach, with a real drive to solve complex client problems. You’ll demonstrate intellectual curiosity in a fast-moving and heavily disrupted sector. You’ll be credible, with the gravitas to engage effectively across the management structure of our clients. You’ll enjoy managing a multi-disciplinary team, providing direction and helping others to develop. You’ll demonstrate consulting professionalism and flexibility - you’ll be able to adjust positively to situations that involve changing tasks and/or location, shifting priorities or ambiguity.