We are looking for a number of talented and inquisitive people, at Senior Associate level, based in our Scotland, Leeds and London offices. Successful candidates will use their curiosity and drive to regulate firms, identifying harms and taking appropriate steps to address them to ensure that the right outcome is achieved.
What does the role involve? What are the key responsibilities?
The roles will give you the opportunity to build excellent stakeholder, investigative and project management skills, taking action that improves the way firms in Consumer Finance operate ultimately delivering better outcomes for consumers.
We aim to make markets work better and to stop and prevent serious misconduct that results in harm. The organisation is transforming to achieve these goals - investing in new technology and making better use of data, supporting our people and changing our culture. We also work in partnership with other organisations in the UK and globally.
We are interested in how you can contribute to our forward-looking agenda, we are looking for people with sound judgement and investigative/diagnostic skills and experiences, and welcome applications from a full range of backgrounds and industries.
Developing and delivering bold supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct or behaviour to deliver better outcomes for consumers
What will the candidate get from the role?
Ideal candidates will bring practical experience from analytical, investigative, problem-solving, or policy-making work, including in regulated industries, consumer bodies or the public sector.
We're a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.
About the FCA
At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.
About the Department
This department covers work in both Consumer Finance & New Consumer Duty.
Consumer Finance manages FCA's regulatory oversight on a number of diverse portfolios, of firms including, credit cards, motor finance, credit brokers, high-cost credit, mortgage intermediaries, debt managers, credit unions, retail finance, and others too.
Our priority is to ensure consumer interests are central to the firms within each of our portfolios. Our work aims to reduce harm to consumers and want borrowers to be treated fairly and be able to get affordable products that meet their needs.
The New Consumer Duty will set a higher level of consumer protection in retail financial markets for firms to adhere to. It is a key part of the FCA's strategy, comprising most of our 'consumer outcomes' public commitment. The Consumer Duty work will drive a shift in culture and firm behaviours, meaning that consumers get products and services that are fit for purpose. The successful candidates will deal with specific Consumer Duty related harms across various sectors, once the rules come into effect in July 2022.
This area sits across various Retail areas, including General Insurance, Retail Banking, Consumer Investments and Consumer Finance.
These roles are ideal positions to demonstrate your expertise (both from within and without the financial services sector), do meaningful work that helps firms improve their behaviours and bring protection to millions of consumers.
The FCA's Values & Diversity
Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator. We welcome applicants from a wide range of backgrounds.
We operate a flexible resource model so successful applicants will work across different teams and departments on a range of projects - in line with their areas of interest and to meet career development objectives.
We also offer hybrid working, splitting time between remote working and our London or Edinburgh offices, allowing colleagues to strike the right balance between in person collaboration and home life commitments.
Many colleagues work flexibly, and applicants interested in exploring flexible working arrangements are welcome.
The FCA has a national role and is committed to a national footprint. This role can be based in London & Edinburgh.
The FCA has London and National Pay ranges to reflect regional differences. The salary for this role will be:
Once we receive your application we may invite you to undertake a short on-line test and then, if successful, invite you to interview that will include a short pre-prepared presentation.
For most successful candidates we expect to offer roles after a single interview. Assessments will take place every Thursday from 14th July 2022 for one month.
If you are interested learning more about the role, please contact Lucy Matthews on or SPC-.
Please note - Applications must be submitted through our online portal. Applications sent via email will not be accepted.
The Financial Conduct Authority (FCA) has recently set out a new employment offer designed to reward strong, consistent performance, aid career development and close pay gaps.
This follows an extensive, wide-ranging and comprehensive consultation with all FCA colleagues and the FCA's Staff Consultative Committee. The changes, including updates to the proposals consulted on, will mean that the FCA continues to provide one of the best reward packages of any regulator or enforcement agency in the UK.
If you have any questions please speak to your recruiter or visit the FCA website (or intranet for internal colleagues).