Customer Services Administrator Customer Services Administrator …

Advantage Resourcing
in London, United Kingdom
Temporary, Full time
Last application, 23 Nov 20
Up to GBP13.50 per hour
Advantage Resourcing
in London, United Kingdom
Temporary, Full time
Last application, 23 Nov 20
Up to GBP13.50 per hour
CS

Customer Services Administrator within Global Financial Services client based in Liverpool Street.

4 month contract with possible extension due to spike in work load.

Pay rate £13.50 per hour plus holiday pay

Can be on-boarded and work from home.

The role:

Experienced Banking administrator needed to act as a point of contact for Corporate and Retail customers. Responsible for dealing with a high volume of customer correspondence and instructions in order to provide a professional service to both our business and personal customers. The Banking Administrator will ensure that all inbound and outbound communication meets the standard required in line with Conduct Risk.

Essential

Proven experience in a admin based customer service role

Experience in a customer service function within Financial Services or Banking

Experience of project work in a customer service role

Intermediate Microsoft Office skills

Demonstrate excellent verbal and written communication skills with both internal stakeholders and external customers

Proactive attitude with proven ability to problem solve

Recent experience of providing excellent customer service

Good organisational skills and proven ability to manage time effectively whilst maintaining excellent attention to detail

Proven ability to prioritise and adapt in a busy environment

Advantage Resourcing is a service driven recruitment consultancy.
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