Customer Success Manager- RegTech SaaS Customer Success Manager- RegTech SaaS …

Selby Jennings
in London, United Kingdom
Permanent, Full time
Last application, 20 Sep 21
Negotiable
Selby Jennings
in London, United Kingdom
Permanent, Full time
Last application, 20 Sep 21
Negotiable
Selby Jennings are working on behalf of a leading RegTech SaaS provider looking to build out their team with the acquisition of a Customer Success Manager

YOUR ROLE

  • Managing a portfolio of strategic customers within the region
  • Facilitating knowledgeable discussions to identify, qualify and close upsell and cross-sell opportunities
  • Creating and executing customer success plans for each allocated customer
  • Developing effective relationships with key internal stakeholders to collaboratively drive a great outcome for customers
  • Developing relationships with all levels within the customer business from graduates/trainees through to C-level executives.
  • Working closely with the Marketing team to help with campaigns and events throughout the year

OUR REQUIREMENTS

  • 5+ years experience in customer success/account management
  • Experience in Risk/RegTech/GRC/Enterprise Software to the financial services
  • Strong, proven sales track record selling to financial services
  • Strong negotiation skills
  • Experience in new business sales and hunting new logos
  • Strong track record of consistently hitting annual sales quotas
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