External Client Training Lead, Asset Management, London External Client Training Lead, Asset Management,  …

Logan Sinclair
in London, United Kingdom
Permanent, Full time
Last application, 19 Sep 21
Competitive
Logan Sinclair
in London, United Kingdom
Permanent, Full time
Last application, 19 Sep 21
Competitive
Our client, a leading global investment management practice, is looking to hire an External Client Training Lead to take charge of the current client training programs and client base, and establish a roadmap for the development of future programs and capabilities.

The ideal candidate is expected to have a history of managing relationships with institutional clients in the investment management industry, as well as a good amount of experience in leading the design and delivery of client training.

Responsibilities

  • Develop and implement cross-continental client training programs 
  • Understand pre-existing internal capabilities across market segments and develop means of leveraging these capabilities in line with Identified market gaps
  • Work closely with internal business functions including, client relations, and marketing teams in the development of training schemes for institutional clients
  • Define and advance programs on offer to platinum clients 
  • Ensure that client feedback on all levels are continuously integrated into the design of training programmes 
  • Create long-term strategies with clearly defined goals, and develop measurable metrics to track their attainment
  • Establish regional training models implementable by local teams
  • Work with individual internal regional team heads to assess existing training tools, models, and capabilities, and leverage new and existing relationships to ensure their evolution 

Requirements

  • 7years + industry experience
  • Advanced exposure to sophisticated institutional clients
  • History in the design and implementation of training schemes to clients
  • Strong leadership, team building, and coaching experience
  • Strong collaboration, organization, and communication skills
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