GX Tech Support Cnsltnt,VP GX Tech Support Cnsltnt,VP …

State Street Corporation
in London, England, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
in London, England, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
GX Tech Support Cnsltnt,VP
Primary purpose of this role, working in close conjunction with sales and clients, is to take the lead in building out, and shaping the future direction of, the modelling and analysis required in order to enhance the clients experience on the platform.

TASKS and RESPONSIBILITIES:
  • Development
    • Take the lead in building out analysis/modelling software
    • Drive the future direction of the internal Liquidity Management dashboard used for proactive analysis.
    • Work closely with Reporting and Development/Hadoop teams.
  • Reporting:
    • Become expert in Microstrategy Reporting software
    • Build out customer-facing Liquidity Management reporting package for FXTrades Liquidity Providers to support their interaction with Currenex
  • Managing Buy/Sell Side Liquidity:
    • Attend sales calls/meetings to support the sales representative when discussing Liquidity Management
    • Show awareness of competing demands between buy and sell side clients
    • Ensure affective communication of liquidity changes to clients at all times
    • Listen to client feedback and communicate internally for discussion
  • Relationship Management:
    • Maintain, and grow, relationships with internal departments e.g. integration, customer support, development
    • Ensure effective engagement with CX sales staff to ensure seamless, consistent account management
    • Build strong client relationships and understanding of their business/trading models.
  • Liquidity Management Team
    • Define, implement and document methodology/framework for liquidity management team, including improving performance analysis and troubleshooting. This should also include how we work more intelligently with sales/infrastructure/support going forward.
    • Work closely with Liquidity Management counterparts in the US, ensuring a consistent approach and affective Liquidity Management offered globally
    • Display awareness of differing demands and demonstrate ability to prioritise workload accordingly

Required Skills
  • Knowledge of FX Markets.
  • Fluency in mathematical finance and statistical analysis.
  • Experience in one or more relevant programming languages such as Scala, Python, R.
  • Degree or above educated in Mathematics, Physics, Engineering, Finance or Economics Competencies.
  • Good verbal and written communication skills.
  • Experience of reporting tools e.g. Microstrategy, Tableau, Qlik
Company Overview

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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