Global Head of Outsourced Service Model

  • GBP120000 - GBP150000 per annum + bonus GBP
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Black Swan Group
  • 06 Sep 18 2018-09-06

An established and forward thinking Global Asset Manager is currently hiring for a Global Head of Outsource Investor Services.

An established and forward thinking Global Asset Manager is currently hiring for a Global Head of Outsource Investor Services.

This is a senior hire leading a Global operation that oversees the services provided to the fund by a range of external providers across operations/trade support, fund accounting, transfer agency, depository and custody services

Key Duties will involve but not limited to

  • Straregic role overseeing and managing the outsourced model and ensuring deliverables across all service providers
  • Leading and overseeing a Global team across the fund that face off to said external providers
  • Ensuring all SLA's across all service providers and SLA negotiation
  • Review monitor and access performance of all providers
  • Management of all change, upgrades and process improvements taking place between the fund and the service providers
  • Acting as a senior contact between the business and the external providers
  • Leader of all governance controls and robust frameworks around the outsource model
  • Part of Executive Committees and Strategic Steering Groups
  • Coordination and oversight of MI reporting on service management model
  • Audit and due diligence of existing and new suppliers
  • Managing all costs and budgets for service providers
  • Oversight and development of global teams under service management model

Ideally candidates will have a background across:

  • Asset Management or Investors Services/Custody provider
  • Experience in the outsourced/service management model
  • Excellent business knowledge - both of Asset Management and Investors Services/Custody
  • Strong adn indepth knowlegde of front to back trade flow, from execution through to settlement, fund accounting and transfer agency
  • Strong asset class knowledge
  • Experience and direct involvement in change/project management, process improvement and automation