Head of Delivery - IT

  • Competitive
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Canada Life Limited
  • 06 Aug 18 2018-08-06

To lead on the development of the IT vision and implementation of the IT strategy to deliver IT solutions across all lines of business (UK)

Location:

Predominantly Potters Bar (Head Office) with travel to London/Bristol and Dublin sites

Role Overview

  • Provides a strategic view over all IS Programmes, ensuring operational delivery strategies are created and implemented that meet quality delivery outcomes to meet timescales, budget.
  • Ensures that all IT delivery is managed to realise business benefits and is informed by an awareness of current technical developments across the enterprise, leveraging synergies wherever viable.
  • Responsible for leading design, build and delivery to make sure we deliver quality services, maximise performance, minimise risk and impact.
  • To develop and maintain the IT delivery organisation, through working collaboratively with the Heads of IT, business divisions, external partners and other technology colleagues

Key Deliverables

  • Strategic Input - Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
  • Leadership – Visible and credible people leader to a team of 80+ IT professionals and senior managers. Inspires and motivates others to achieve
  • Financial - Review financial statements and data. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the department. 
  • Best Practices – Improve practices and processes in support of organisational goals. Formulate and implement departmental and organisational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. 
  • Stakeholder management - Solution orientated, decisive, innovative with credibility. Represents IT in a collaborative way and influences peers and stakeholders whilst maintaining strong relationships
  • Change Management - Ability to lead complex change programmes and land them into the operation. Leads multi-streamed programmes in complex multi-stakeholder environments.

Role Dimensions: 

Responsible for £8M + project budget plus team staff budgets for Test, PM, Build, Design (circa 82 staff)

Duties and Responsibilities 

  • Collaborates with HOIS Strategic Partnering to align business needs to delivery outcomes,
  • Ensures collaboration between functions to take advantage of and develop good practice frameworks, methodologies and delivery collateral across all Lines of Business (UK), leveraging synergies and optimizing efficiencies
  • To ensure that overall IT risks, issues, assumptions and dependencies are appropriately managed and communicated to stakeholders
  • Work with business to understand the business vision, mission, strategies, operation model, directions and goals
  • Have an awareness and high level understanding of technical directions in the IT industry
  • Responsible for ensuring  architecture satisfies strategic business plans  that move the business forward over a 5 year period
  • Approves reviews of the architecture and strategic plan on an annual basis
  • Ensure that the capability roadmaps are deliverable through the IT organisation and that finance cases for proposed investments are appropriately scoped

People Management and Development

  • To build and manage delivery teams, in conjunction with direct reports, that are appropriate to successfully deliver the programmes and projects within the IT portfolio
  • Talent management and succession planning
  • Resourcing to realise optimum performance from the team in terms of allocation
  • Overall responsibility for effective resource allocation resulting in charge back model
  • Mentors people managers.

Desired Skills / Experience

  • Proven programme and people management skills experienced in leading large technical teams through complex programmes of work and change
  • In-depth commercial knowledge and negotiation skills
  • Excellent interpersonal skills
  • Technical expertise
  • Commercially minded, experience in all aspects of delivery, reporting,  budgeting, stakeholder management,  negotiation skills
  • Strong people management skills, experience of managing large teams and resource management
  • Leadership skills with the ability to influence senior stakeholders
  • Strong ability to delivery business change (process, technology & culture)
  • Very strong communication skills, able to explain complex technologies and processes in a clear and coherent way
  • Numerate, with the ability to interpret complex financial data, manage budgets and ensure effective financial control.

Desired Qualifications

  • Educated to Bachelor degree level or relevant professional qualification/experience
  • Project Management certified preferred