• Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • IG Group
  • 2019-07-22

IT SUPPORT

  • London, England, United Kingdom
  • Full time
  • 22 Jul 19

IG empowers informed, decisive, adventurous people to access opportunities in over 15,000 financial markets. With a strong focus on innovation and technology, the company puts client needs at the heart of everything it does.

IG’s vision is to be a global leader in retail trading and investments. Established in 1974 as the world’s first financial spread betting firm, it continued leading the way by launching the world’s first online and iPhone trading services.

IG is now an award-winning, multi-platform trading company, the world’s No.1 provider of CFDs* and a global leader in forex. It provides leveraged services with the option of limited-risk guarantees, and offers an execution-only share dealing service in the UK, Australia, Germany, France, Ireland, Austria and the Netherlands. IG has recently launched a range of affordable, fully managed investment portfolios, to provide a comprehensive offering to investors and active traders.

It is a member of the FTSE 250, with offices across Europe, including a Swiss bank, Africa, Asia-Pacific, the Middle East and the US, where it offers on-exchange limited risk derivatives via the Nadex brand.

*Based on revenue excluding FX (from published financial statements, October 2016)

IT SUPPORT

Job Title
IT SUPPORT

Job Description

Job Responsibilities:
  • Daily management and monitoring of the Trading Platforms to ensure smooth operation
  • Performing routine monitoring tasks to ascertain system performance and optimizing system parameters when needed
  • Prepares, analyzes and submits various reports for management
  • Administer and maintain systems support for software, hardware and servers, test, troubleshoot, diagnose and resolve all issues
  • Reading products specifications and working with several outsourcing contractors / vendors
  • Configure, monitor and maintain updated virus protection software, and backup data for emergency recovery
  • Monitor transaction reporting and assist with regulatory compliance matters (MiFID, EMIR)


Person Specification: (Indicate whether these are essential or desirable)

Experience

Essential
  • Experience working within a professional business environment
  • Knowledge in systems and support
  • Knowledge of computer systems and Microsoft Office applications (i.e. MS Excel)

Desirable
  • Experience working with remote teams


Qualifications

Essential
  • Educated to at least first-degree level.


Skills

Essential
  • Good communication skills, oral and written in Greek and English.
  • Drive, initiative and resilience.
  • Able to work autonomously, with a strong sense of ethics and business responsibility; demonstrating 'substance', honesty, transparency and integrity
  • Fluency in English (to business standard - both written and oral)

Desirable
  • Greek and English language skills


Number of openings
1