IT Service Delivery Consultant
- GBP60000.00 - GBP80000.00 per annum + bonus +benefits
- London, England, United Kingdom
- Permanent, Full time
- 14 May 19
A specialist IT Services Consultancy are seeking an experienced Service Management/ Delivery professional to join the growing business, working with recognised brands across industries.
Independent specialist IT Services Consultancy, focusing on the design, delivery & embedding of IT Service Management & delivery solutions. With the aim to evolve organisations through the use of Agile, Lean & DevOps.
As an IT Consultancy this business engages at all points throughout the IT Operating Model; from strategy to operations. The Consultancy is technology & tools agnostic, utilising; platforms, legacy systems and architecture, a wide variety of Service Management tooling & cloud/virtualised environments. Helping to change & imbed improvements through a strategic, consultative & operational approach.
This role will suit an IT Service Management Consultant with experience delivering across industries and large scale clients.
Please note this role involves UK wide travel & occasional overseas visits.
- Working onsite with clients throughout the solutions journey;
- Delivery of all Customer objectives to the required deadlines and quality
- Identifying additional value through suggesting research and/or learning opportunities
- Identifying further opportunities to engage with potential Customers and assisting the Sales Team to define and land those opportunities
- Attending, contributing to and/or delivering Service Management knowledge sharing meetings
- Maintaining regular contact with the Team Lead, in order to share information and to discuss any matters arising
- Be familiar with all guidance and knowledge articles produced to support consultants in delivery of assignments
- Be proactive in the development of the Service Management Practice. This includes updating the Best Practice library and producing whitepapers, case studies, blogs or other items that will develop the business
- Experienced Consultant specialising in IT Service Management & Delivery
- Well-rehearsed in Agile Project Management, Agile Development, Digital & Cloud implementations/management & DevOps ways of working
- Experience across multiple industries including major UK/global companies
- ITIL & Project Management certifications/relevant accreditations
- Open to travel across UK, & parts of Europe as needed