Implementation Manager Implementation Manager …

in London, United Kingdom
Permanent, Full time
Last application, 25 Oct 20
in London, United Kingdom
Permanent, Full time
Last application, 25 Oct 20
Posted by:
Sohaila Juma • Recruiter
Posted by:
Sohaila Juma
The Implementation Manager drives successful implementation of business change projects. The successful individual will act as the single point of coordination for project implementation from start to finish, partnering with the business throughout to ensure sustainable handover to business-as-usual (BAU) at project close.

Role overview:

A subject matter expert on project management, change management and implementation:

  • Supporting the establishment and development of the firm’s change/project management methodology and toolset
  • Transferring knowledge, templates and lessons learned as part of closing down each allocated project at completion
  • An organiser and influencer, who ensures there is a plan, that is deliverable, and that gets done to expected timescales
  • A practical facilitator, who makes change happen and makes change stick - who partners with people to adapt their everyday work
  • Mentoring/coaching others in project/change management

  • Manage one or multiple projects at a time, as allocated by the Change Management Office
  • Project Manage delivery to achieve completion as quickly and effectively as possible, with accountability to:
    • Develop the project plan – identify, scope and schedule project deliverables
    • Drive progress to plan (time, cost and quality) through active monitoring, adjustment, communication and escalation:
      • Run status reviews and working groups / steering groups as required;
      • Control changes to the plan;
      • Manage dependencies, risks, costs and resources;
      • Identify and resolve issues, including by escalating issues to the right people and tracking follow-up; and
      • Act as the central communication point for stakeholders, identifying who needs to know what, when and making this happen.
  • Drive actions to adapt the business so it sustains new ways of working post project go-live:
    • Ensure the project’s required implementation “end state” is defined;
    • Identify what business changes will be required to reach this “end state”, including people-related factors like buy-in and capabilities;
    • Manage delivery of these changes to realise the “end state”– for example, stakeholder relationships, implement new processes/technology, run trials/prototypes, run training, etc.
  • Support the Change Management Office to run reporting and manage resources across a portfolio of change projects, by providing:
    • Project data / information as required
    • Capacity estimates / data

Skills And Experience

  • Highly skilled influencer, adept at relationship-building
  • Proactive problem-solver who is tenacious at chasing down actions and resolutions to completion
  • Experience either as a project professional and/or as a manager who has extensive experience implementing business changes with a project-mindset
  • Experience managing complex business change projects with people, process and technology changes, with track record of successful implementation to time, cost and quality
  • Practical experience developing and delivering business change strategies/plans, using change impact assessment or other change management techniques, with track record of achieving benefits realisation
  • Experience in identifying target operating models and driving organisational changes
  • Experience of implementing new regulatory projects, within financial services
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