Investment Management Division, GSAM, European Shareholder Services, Transfer Agent Vendor Oversight, Analyst, London

  • Competitive
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Goldman Sachs International
  • 15 Jul 18 2018-07-15

See job description for details


We're a team of trusted advisors who provide innovative investment solutions to help our clients meet their financial goals. From private wealth to asset management, we work with specialists and groups from around the firm to help high-net-worth individuals and institutions across various industries navigate changing markets and make smart investments. We value self-starters with an entrepreneurial spirit, but still provide the support and resources to ensure your success.


Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.

European Shareholder Services (ESS) is part of the International Funds Group (IFG) which is at the heart of the GSAM funds business. IFG covers a range of activities that allows team members to interact with a number of other internal teams as well as external clients, vendors, and industry experts. As such, this role will allow the candidate to gain broad exposure to the workings of the GSAM business, as well as detailed understanding of shareholder servicing processes. ESS is responsible for servicing the sales teams and investors of the Luxembourg, Ireland and Cayman domiciled collective investment products for the GSAM and FICC divisions.


  • Working in the Transfer Agency Vendor Oversight area of the ESS team
  • Oversight and supervision of investor trade and transfer requests, cash/trade reconciliation and settlement, processed by the external TA vendor
  • Interactive investor flow notification with the liquidity funds' portfolio management teams
  • Coordination and execution of fund dividends and TA bank account related processes, such as bank charges, interest claims, commissions, tax payments, and foreign exchanges
  • Ongoing review and maintenance of internal policies and procedures with a view to increasing automation, scalability, and outsourcing of tasks to external vendors with appropriate controls and cost efficiencies
  • Participate in ongoing TA vendor management program
  • Automation and integration of trading, settlement, reporting, and service solutions to investors, in conjunction with the distribution services team
  • Implementation and maintenance of Distribution and Rebate agreements as well as the ongoing calculation of trailer and rebate fees, working closely with sales, legal, and portfolio management teams
  • Perform monthly or quarterly controls around the rebate and trailer processes with the aim of reducing errors and increasing accuracy, as well as continuing to improve existing controls and carrying out ad-hoc reviews as required
  • Set up and maintenance of investor data for reporting to sales, controllers, and management teams
  • Coordination of new fund and share class launches and set-up on internal and external systems and platforms, working closely with distribution services, product development, and the funds group teams
  • Provision of management/board reporting and information for ad-hoc management requests
  • Required to work with senior members of the division and cover both day to day and project related tasks relevant to the activities mentioned in the summary above

  • Bachelor's degree with good academic record or equivalent gained through relevant work experience
  • High level of accuracy and the ability to maintain this standard under pressure from reporting deadlines
  • Excellent communication, organization, and multi-tasking skills with ability to set own priorities
  • Highly motivated and team focused but able to work independently to solve problems
  • Exposure to project-based work, especially with thinking through and delivering policy and process improvements

  • Knowledge of transfer agency function/workings
  • Knowledge of offshore mutual fund transfer agent operations, processing, and compliance standards
  • Knowledge of multi-currency domestic/cross border payments
  • Experience in the banking/asset management industry