Investor Relations Executive / Transfer Agency Onboarding

  • £55K plus benefits
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Jigsaw Search
  • 17 Jul 18 2018-07-17

Excellent opportunity to join large GLOBAL organisation within their Investor Relations Team, London Office Requirement: Expertise in client on-boarding/client take-on within asset management

Job Content

  • Actively participant and manage the Investor take-on processes for the companies Open & Close Ended Funds domiciled in Ireland, Luxembourg, UK and US
  • Liaise internally during the Investor take-on process with various parties being the Portfolio Managers, the Sales Team, Product, Legal and Compliance
  • Liaise externally during the Investor Take on process liaise with the relevant Transfer Agencies, Investors, Distributors and Consultants
  • Process management - for the Investor take-on process provide timelines, attend meetings, take calls and provide status updates in writing and verbally to internal and external parities
  • Maintenance of Client Onboarding Documents - as required actively review and update on-boarding documents such as Account Opening Forms
  • Investor Document review - actively review and liaise with the Transfer Agencies to ensure AML CDD documents are completed accurately and timely, resolving issues as necessary
  • Process & procedure review - initialize and update processes and procedures for different process & responsibilities
  • Investor database management - ongoing maintenance of Investor static data internally and liaising with the Transfer Agencies for changes such as Legal Entity Names, Bank Details, Authorized Signatory Lists, Distribution Lists on the TA Registers.
  • Deal and Settlement queries for resolution
  • Support other Team members role and responsibilities


Candidate is ideally required to have at least 3-5 years Investor onboarding experience form asset management side, covering Ireland, UK and Luxembourg domiciled Funds with a sound understanding of the jurisdictions and their regulations.



  • Expresses ideas confidently and clearly in writing and verbally in meetings, telephone calls and in person
  • Is professional, timely and accurate when communicating in writing and verbally in meetings, telephone calls and in person
  • Listens actively to others and responds accordingly


Planning and Organization

  • Is able to develop deliverable work plan for successful project completion
  • Is able to set realistic targets for self, internal and external parties
  • Prioritizes work accordingly to urgency and importance
  • Uses own initiative to resolve problems
  • Demonstrates commitment and flexibility to the role and responsibilities

Team Membership

  • Builds positive and constructive working relationships internally and externally
  • Manages and maintains excellent relationships with the Transfer Agency Teams
  • Understands primary and secondary roles and responsibilities within the team
  • Supports colleagues with their role and responsibilities as and when requested
  • Actively shares information and seeks help and advice when necessary
  • Offers suggestions and listens to the ideas of others

Customer Focus

  • Always presents a positive image to internal and external parties
  • Demonstrates Client Servicing Excellence

Manages own development

  • Seeks feedback on performance to identify strengths and weaknesses

Decision making/Analytical skills

  • Uses a range of problem solving skills and evaluates alternative methods and actions
  • Has the ability to analyze arguments objectively and reach logical conclusions
  • Able to identify key areas of risk and focus work accordingly
  • Able to develop and defend arguments/views

Innovation and Change

  • Willing to support, accept and implement change and become involved in organizational improvement
  • Shares learning with others

Demonstrates understanding of the business

  • Can define the main features and relevance to the individual’s specific job role
  • Has an appropriate level of knowledge of the business procedures and processes
  • Develop commercial awareness of Investor issues and how they affect other parts of organization

General business administration

  • Can use internal and external IT systems to an appropriate level of operation to undertake job role efficiently
  • Experience of external Transfer Agency systems
  • Ability to use Microsoft Excel to intermediary level (vLookups, Pivot Tables etc)