Junior Relationship Manager - Trading Platform, London

  • Competitive
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Non-disclosed
  • 13 Aug 18 2018-08-13

Our client is seeking a dynamic relationship manager to join their sales team to cover accounts in UK/Europe. Specifically they will be required to manage relationships with technical buy-side and broker clients using the firm trading platform.

Responsibilities

  • Responsible for managing relationships with & training the customer’s EMS, ensuring customer adoption & satisfaction.
  • Proactively manage day to day schedule ensuring that all customers within the RM’s territory are met regularly.
  • Identify additional opportunities for increasing usage, volume and revenue from existing customer base.
  • Achieve defined volume and product adoption targets.
  • Work with colleagues globally to achieve a cohesive and consistent client experience.
  • Work closely with the Client Service & Account Management teams.
  • Identify new product or functionality enhancements to address the client’s needs.

Requirements

  • Relationship Management or Client Service expereince 
  • Undergraduate degree
  • 2-3 years experience relationship management or client services environment
  • Understanding of Derivatitves  (futures & Options)
  • Experience working with an trading platform, ideally equities and listed derivatives would be a big benefit. 
  • Professional, self-motivated and organized.
  • Excellent communication, presentation.