KYC On-boarding Manager

• Managing the due diligence and client life-cycle process for customer, vendor, and counterparty relationships from initial onboarding to periodic and trigger-event driven reviews and offboarding and exits process for customers, counterparties and vendors / suppliers;
• Ensuring that appraisals and competency assessments are completed for members of the Client Onboarding department, and that opportunities to develop their, skills, knowledge and abilities are provided;
• Provide subject matter advise and guidance to the Deputy Head of Client Onboarding and Senior Manager, Correspondent Banking Due Diligence as well as the wider the Client Onboarding department with regards to customer due diligence and enhanced due diligence
• Drafting, maintain and where relevant update client onboarding / client life-cycle operating procedures for the department in line with the Bank’s policies and procedures and ensure these are effectively implemented and embedded;
• Ensuring support and guidance is provided to Relationship Managers with regards to due diligence and client life-cycle requirements;
• Working closely with Relationship Managers in maintaining adequate Service Level Agreements (SLAs) for the timely completion of due diligence records;
• Maintain ownership of the Client Lifecycle Management system and ensure relevant enhancements are identified, scoped and implemented;
• Ensuring adequate records are kept with regards to the steps that have been taken in terms of due diligence and client life-cycle management of individual relationships;
• Providing sign-off (i.e. confirmation that KYC has been completed satisfactory) for all client accounts (both new and existing clients at point of onboarding and refresh and remediation);
• Identify, manage, initiate and where relevant execute projects and initiatives to improve the operational effectiveness of the Client Onboarding department;
• Providing relevant and timely Management Information (MI) to senior management and relevant governance and oversight committees on the operational and risk management effectiveness (i.e. Key Performance Indicators) of the Client Onboarding department;

This posigion woud be ideal for an experienced KYC On-Boarding Manager who enjoys managing and mentoring staff and has the indepth experience within a Customer Due Diligence function in financial services.