FINANCIAL SERVICES RECRUITMENT

LONDON | NEW YORK

JOB SUMMARY

KYC / Onboarding Assistant

Looking fir a Client Services Support role? Excellent opportunity to join a growing business, you will be entering at the ground level and will have the opportunity to grow and develop with this well backed start up.

JOB TEXT

Purpose of Role
To provide comprehensive day to day responsibility for end to end on-boarding process of new clients and third parties including fulfilment of AML & KYC requirements as well as maintenance of existing client relationships, including individual clients, corporates and IBs.

To understand the role, objectives and responsibilities of the company as a whole.

Core Accountabilities

Account Opening Management
 All retail and IB account opening
 KYC/AML checks
 Professional Client Classification procedure
 Keeping all account opening spreadsheets up to date
 Administrative duties including account set‐up, paperwork and filing
 Setting up new groups and rebate accounts for IB/Money Managers

Ongoing Account Management
 Managing all account alterations for clients
 Inter‐Account Transfer requests
 MT4 client account alterations, leverage changes, group changes, etc.
 Handling of account opening queries and support requests

Client & Back Office Support
 Providing professional support to clients and partners
 Monitoring and handling client queries
 Assisting with online chat and telephone support
 Administrative CRM duties
 Assisting with other business functions where required
 Observe policies and procedures in respect of all relevant regulations/ legislation
 Adhere to revisions to existing compliance practices and procedures, as implemented by compliance/compliance committee from time to time
 Report any client complaints to compliance promptly
 Report any suspicious activity (suspected fraud) to the MLRO or compliance promptly
 Ensure up to date with all compliance issues by reading all documentation/emails/updates as sent by Head of Compliance

Technical skills
 Advanced PowerPoint, Excel & Outlook skills
 Strong PC knowledge
 Ability to make clear presentation of information both written and orally

Personal Attributes
 Preferably have at least one years' experience within FX, CFD or Spread betting industry
 Excellent communication skills and telephone manner
 Accustomed to speaking to senior management and clients
 Proactive approach, ability to prioritise workloads and remain calm under pressure
 Excellent organisational skills & attention to detail
 Discretion & attention to detail

A DIFFERENT APPROACH TO HUMAN CAPITAL MANAGEMENT
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  • GBP25000.00 - GBP32000.00 per annum
  • London, England, United Kingdom
  • Permanent, Full time
  • Charles Levick
  • 2018-05-21
London, England, United Kingdom London England GB