Legal Operations Support Business Analyst

  • Up to £600 per day dependant on experience
  • London, England, United Kingdom
  • Contract, Full time
  • Standard Chartered Bank
  • 15 Feb 18 2018-02-15

About Legal COO: In the Legal COO team, we support the Legal functions priorities around driving operational excellence, mitigating costs, and managing risks and control. Our four key focus areas are Operations, Supplier Performance & Knowledge, Risk & Control and

The Role:

This is a newly created role sitting within the Legal COO Operations team. 

 Key Responsibilities:

  • Provision of advice and support to legal, business and finance teams located across the banks global footprint.
  • Provide first-line support to all legal service providers to ensure successful invoicing
  • Investigation and resolution of operational and technical issues relating to TeamConnect
  • Support the submission of new timekeeper data and manage the review and approval of existing timekeepers
  • Control the creation and maintenance of vendor and related commercial data in the TeamConnect system
  • Create and maintain organisational data related to SCB legal entities and third parties
  • Work with Global Sourcing and Supplier Management to coordinate the on-boarding of new legal service providers to the e-Billing platform.
  • Liaise with AP to resolve finance queries
  • Provide initial system training for SCB staff that are new to the system
  • Design streamlined workflow processes
  • Ensure sensitive, confidential and legal information are protected at all times.


The ideal candidate will have extensive experience in an e-Billing role, either in a law firm finance function or in-house corporate legal support team.

  • Candidates with strong experience working in a Legal, Financial, Regulatory or Accounts Receivable / Accounts Payable position with a strong focus on customer service and communication skills should also apply.
  • Familiarity with TeamConnect and Collaborati, or other e-Billing systems and processes.
  • Strong analytical, problem-solving skills and an ability to understand and asses process issues and create imaginative, viable, strategic solutions.
  • Excellent organizational, and interpersonal skills
  • Ability to multi-task and react positively in a fast-paced, pressurised environment.
  • Skills to establish and maintain effective and collaborative operational relationships
  • Must be able to positively influence key partners and stakeholders
  • Should be adaptable and responsive to the needs of cross-functional teams.
  • Excellent verbal and written communication skills with all levels of an organisation
  • Advance skills in MS Excel, Visio, MS Word, MS Access and PowerPoint skills.
  • Ability to work in a flexible work schedule, potentially outside of the standard 9-5 business hours.