Middleware Support Engineer - Oracle Fusion Middleware
Why is our Middleware Support team your next step? This role sits within our Hosting and Application Services team. In this role, you'll be responsible for providing middleware support for a wide range of middleware products, including 3rd line BAU support for production and pre-production environments.
How will you contribute? In this role, you'll take ownership of 3 rd line middleware support responsibilities including installation, configuration, maintenance and live support of middleware services hosted on Linux and Microsoft operating systems in a highly virtualised environment. You'll provide high standards of service from a middleware perspective in terms of service maintenance, new capability requests, fault prevention and resolution. The role will provide technical expertise within the following technologies: Oracle Weblogic, Oracle Fusion products such as ORMB, Documaker, ODI, and Java/ J2EE.
As part of this role, you'll participate in an on-call rota to provide out-of-hours support. You'll take on discretionary projects and engineering tasks and participate in the shaping and continuous improvement for Middleware Support.
Why you? You'll have experience supporting Oracle Fusion Middleware products like Oracle Weblogic (including Coherence & OHS) or Oracle Revenue Management & Billing (ORMB), Oracle Documaker, Oracle WebCenter, Oracle OBIEE and Oracle Enterprise Manager. You'll have experience of 3 rd level support for business critical production systems, ITIL experience and knowledge of Java and associated concepts including Object-Oriented and Service-Oriented design. We are looking for strong analytical skills coupled with a methodical approach to fault investigation and resolution, and a service management ethos and disciplined approach to management of support tasks.
You'll have strong communication and stakeholder management skills, and experience with Service Now and JIRA are ideal.
Join the Team. We lift economies and communities by advancing the way the world pays, banks and invests.
Since our two companies came together, Worldpay has formed the Merchant Solutions division of FIS. We call it "Worldpay, from FIS". In the time you've taken to read this one sentence, our platforms have processed over 8,000 transactions and this number grows daily. Join us now to realise your own future growth and success.
FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today's fast-changing competitive landscape and help our clients run, grow and achieve more for their business.
We want all our people to bring their very best self into work, and that means balancing priorities and passions, at work and at home. We create teams without barriers, fostering creativity and innovation - behaviours that we value in everything we do.