Operations Client Service Associate Operations Client Service Associate …

State Street Corporation
in London, United Kingdom
Permanent, Full time
Last application, 14 Oct 21
State Street Corporation
in London, United Kingdom
Permanent, Full time
Last application, 14 Oct 21
Posted by:
Tahiya Chowdhury • Recruiter
Posted by:
Tahiya Chowdhury
Who we are looking for - To support SSGA Ltd.’s governance framework (including oversight & control) and reporting duties/requirements. The individual will work independently and will liaise with various business departments, supporting functions and senior management teams within the organization.

Why this role is important to us

The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world’s governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.

Join us if making your mark in the asset management industry from day one is a challenge you are up for.

What you will be responsible for:

As Operations Client Service, Senior Associate you will:

Governance & Oversight

  • Execute team deliverables in line with corporate and regulatory requirements
  • Analyze and develop recommendations to ensure appropriate controls (and necessary enhancements) have been implemented
  • Develop and implement internal and external reporting (i.e. MIS, regular outsourcing reporting for senior management)
  • Act as the contact person for internal and external queries/requests
  • Coordinate team review of Operating Memorandums, SLA & prospectuses
  • Act as a coordination point for both internal and external audits

Operational Processes

  • Drive forward the coordination and implementation of new processes, or changes to existing processes
  • Manage the monthly AUM reporting requirements for European portfolios
  • Coordination of critical tool review in line with State Street’s Corporate Information Security policy
  • Contribute to a culture of risk awareness within the team and across the organization.
  • Document business processes and identification of risk & control hotspots
  • Contribute to projects.

Anti-Dilution mechanism oversight

  • Coordinate and oversight of the daily calculation process
  • Involvement in the setting of Anti-Dilution Levies / Swing Factor rates across new/existing funds
  • Maintain and enhance procedures as required

Regulatory reporting

  • Oversight of Rule 8.3 /Takeover Panel submissions
  • Support SSGA CASS compliance
  • Maintain and enhance procedures as required

Education & Preferred Qualifications


  • Master/ Bachelor degree in finance, business, accounting or related field (preferred)
  • 3+ years of experience in a financial services organization, ideally within the asset management/- servicing industry and preferably with an understanding of outsourcing regulation and risk management focus.
  • Excellent communications and presentation skills
  • Strong documentation skills
  • Meticulous attention to detail
  • Analytical, reliable and proactive working attitude with an ability to overcome obstacles to complete projects and keep to deadlines  
  • Strong personal organization and planning skills with the ability to work independently within tight timeframes
  • Strong PC Skills – Excel / PowerPoint/ Access skills
  • Ability to build strong working relationship with both internal and external clients.
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