We are currently hiring a Product Manager for a top-tier global Asset Manager.
- Manage the day to day relationship of a critical external platform vendor.
- Optimize external vendors delivery whilst maintaining critical relationships and improve important processes and reporting.
- Manage the governance structure, procedures and policies required to maintain effective relationships with key platform vendor.
- Develop knowledge of the services the vendor provides, associated risks and vendor road maps.
- Manage daily execution of contracted vendor services to include SLA adherence, problem resolution and escalations.
- Conduct external research of industry best practices and identify standard methodologies
- Develop processes, tools, reports and regular operating rhythm required to effectively maintain relationships.
- 5-7 years of relevant work experience required.
- Effective communication/facilitation skills.
- Must be able to write effectively, and present research, analysis, and conclusions in a persuasive manner.
- Strong relationship management skills.
- Limited travel may be required in this role.