Project Coordinator / Graphics DTP Specialist - ICG - AVP Project Coordinator / Graphics DTP Specialist -  …

Citi
in London, England, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
Citi
in London, England, United Kingdom
Permanent, Full time
Be the first to apply
Competitive
Project Coordinator / Graphics DTP Specialist - ICG - AVP
Key Responsibilities:
  • Acts as main point of contact for ICG clients on pitch-related and marketing collateral projects
  • Helps coordinate projects, communicate requirements and timeframes, taking overall responsibility for quality of deliverables and timely delivery
  • Assists with production of critical creative work (DTP/design) and helps monitor quality control of output
  • Assists clients and staff with troubleshooting (i.e. technical and template-related queries)
  • Facilitates the resolution of production-related issues and conducts appropriate service recovery process
  • Provides assistance during the recruitment process and is involved in coaching and training of new recruits
  • Provides recommendations for process improvements to achieve efficiencies and increase quality and productivity
  • Coordinates and contributes to internal initiatives that support the goals of the function and overall business
  • Provides department manager with feedback on production, client and staff-related issues when required
  • Assists with reporting and internal projects as required
  • Maintains current knowledge of all operating procedures and Citi policies and ensures production staff adhere to them
  • Filters down, clarifies and ensures internal processes and controls are understood and strictly adhered to by the team
  • Deputises for manager in her/his absence
  • Influences decisions through advice and counsel as well as facilitate services to others in area
Knowledge/Experience:
  • Advanced knowledge of industry standard DTP packages - Essential
  • Experience of operational support in a corporate, service-oriented environment, ideally in a financial institution - Essential
Skills:
  • Project management skills - Essential
  • Proficient in Microsoft Office - Essential
  • Good knowledge of Adobe Creative Suite (i.e. Illustrator, Photoshop, Acrobat Professional) - Essential
  • Adobe Animate, Adobe Premiere, PowerBI - Advantageous
  • Coding skills (e.g. Java script) - Advantageous
Qualifications:
  • Bachelor's degree with relevant work experience in a corporate, service-oriented environment OR demonstrated ability to meet the job requirements through a comparable work experience
Competencies:
  • Demonstrates enthusiasm and willingness to learn
  • Ability to assess work and make decisions regarding resources and prioritisation of requests
  • Strong analytical, organizational and planning skills
  • Strong interpersonal, customer service and communication skills (oral and written)
  • Ability to work in a fast-paced environment , multi-task and cope with pressure
  • Ability to enforce processes, policies and procedures
  • Ability to coach and matrix manage junior team members
  • Great attention to detail  and focus on quality and accuracy
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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To view the Pay Transparency Posting CLICK HERE .
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