We are looking for a Senior Client Services Consultant

to join our team in London, England, United Kingdom

  • Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • FIS Global
  • 2018-11-15
At FIS we are looking for an experienced Client Services Consultant to join the EMEA Enterprise Treasury Client Services team. The successful candidate will provide in-depth product support to FIS clients by resolving incoming inquiries.

Additional Responsibilities:
• Support our treasury software solutions and ensure the quality and utilization of FIS treasury products satisfy client needs.
• Recreate client issues and troubleshoot problems to support product quality.
• Display competency within the complex modules of Treasury, Cash Management. Accounting and Risk Management.
• Mentor and support less experienced consultants, transferring specialist knowledge to other members of the Client Services team.

This is an EMEA focused role based in London, with occasional travel (client sites across the region).

Position Requirements:

Essential Experience:
• Experience in a treasury client services or consulting role.
• Proven understanding of the Corporate and Banking Treasury space.
• Good knowledge and understanding of financial operational and business processes.
• Knowledge of financial instruments (FX, MM, IRS, FRA, Bonds etc.)
• Awareness and appreciation of Treasury markets and clients within the region.
  • Previous working knowledge of a TMS system such as Quantum is highly desirable.
  • Perfectly fluent in English. A second European language is an advantage.
• Excellent interpersonal and communication skills
• Ability to build, maintain strong client relationships.
• Experienced in understanding Treasury and Treasury Management systems.
• Excellent problem-solving skills.
• Able to take the initiative and work independently or in a team.

• SQL/Oracle technical ability
• Crystal Reports knowledge

Interested to find out more? Apply now to become part of the FIS team! We look forwards to recieving your application.