Senior Consultant, ServiceNow Generalist Consultant, Consulting, London
Deloitte's ServiceNow Market Offering is a diverse and rapidly growing part of our Consulting business.
We are a top tier Global ServiceNow Partner and have been recognised as the ServiceNow 'Transformation Partner of the year' 2019.
We support the world's largest and most complex organisations across all industries in delivering Enterprise Transformation, bringing together IT, HR, Customer, Risk and Core Business Operations.
Our mission is to deliver outstanding impact, sustainable change and transformational outcomes through ServiceNow. Our services span strategy, design, implementation and run of the ServiceNow platform. In addition, we develop pioneering innovative solutions to tackle our client's most pressing needs.
We are seeking motivated and passionate individuals to join our exciting team and help shape the Enterprise of the future. Your role
You will be responsible for supporting the successful implementation of the ServiceNow platform on complex and large-scale engagements. You will have responsibilities for:
•Designing and implementing innovative ServiceNow solutions across the development lifecycle, ensuring best practice, quality and fit for purpose outcomes.
•Understanding complex client challenges, defining pragmatic solutions and communicating key messages to clients and other stakeholders.
•Understanding business context and how to translate functional and technical requirements into a sustainable ServiceNow solution.
•Providing expert insight into the ServiceNow platform, associated enterprise technologies and roadmap.
•Supporting business and practice development activities relating to our growing ServiceNow market offering including pre-sales activities and proof of concepts.
•Defining and maintaining project documentation, principles, standards and policies ensuring a high level of quality.
•Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution and individuality. Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.
Your home office will be London, but this client-facing role provides opportunity for travel in the UK and overseas.
This is a permanent contract opportunity.
This is a full-time role, or this role can be worked on a part-time basis, with a minimum of four days (80% presence) a week. Your professional experience
To qualify for the role you must demonstrate skills and experiences in the following:
•Proven ability to provide compelling and well thought out solutions to solve complex client's problems.
•Understanding and experience of the ServiceNow platform with a curiosity to learn more and specialise.
•Understanding of Agile delivery methodologies.
•Demonstrated ability to work in a fast paced, challenging and varied environment.
•Bachelor's degree from a reputable institution.
Additional desirable experience:
•Certified ServiceNow System Administrator and Application Developer.
•Certified ServiceNow Implementation.
•Certified in ITIL v3/4 Foundation or higher certifications.
Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise.
We work closely with our clients and each other, at every stage of every project, solving our clients' trickiest problems with a mix of knowledge, creativity and intellectual rigor. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business. Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent. What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. Beyond the UK: Deloitte North and South Europe
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• We live our purpose:
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• We drive performance:
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• We move, together, towards a strategic direction:
we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
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Requisition code: 169608