Senior Specialist, Production Services Infrastructure Support (Cisco, F5, Firewalls) Senior Specialist, Production Services  …

BNY Mellon
in London, United Kingdom
Permanent, Full time
Last application, 04 Jun 21
BNY Mellon
in London, United Kingdom
Permanent, Full time
Last application, 04 Jun 21
Senior Specialist, Production Services Infrastructure Support (Cisco, F5, Firewalls)
Who we are:

For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world's leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity.

BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial system including:
  • Managing the custody of approximately $37 trillion financial assets of the world's leading institutional investors, hedge funds, sovereign wealth funds, and corporates
  • Investing approximately $2 trillion as one of the largest global asset managers across a wide range of asset classes
  • Providing collateral, liquidity, and funding for the world's largest banks through our markets franchise
  • Serving family offices and high net worth individuals through our wealth management franchise
  • Providing a full suite of solutions to advisors, broker-dealers, family offices, hedge and '40 Act fund managers, registered investment advisor firms and wealth managers
  • Advising large global corporations on a range of trust and other solutions
  • Providing integrated managed data services to asset managers

What we do:

TECHNOLOGY SERVICES GROUP (TSG) provides reliable, resilient, next-generation enterprise technology infrastructure and support that enables BNY Mellon employees to deliver the whole firm to their colleagues and clients around the world. We are continuously improving automation and bridging the gap between cost, customer needs, and innovative tools to ensure the best possible experience.

Role Description:

The successful candidate will be responsible for designing, implementing and supporting Cisco Network, Palo Alto Firewalls, F5 Loadbalancers and other network security products. S/he will:

Key Responsibilities:
  • Maintain, modify, and troubleshoot Network related Products [LB, DNS, Firewall, Routers, Switches, Carrier Transport, etc..]
  • Diagnose, detect, and repair the above products and its correlation to application faults.
  • Complete standard service request and resolve business-user related incident
  • Monitor systems and providing tier 2 support for the infrastructure
  • The successful candidate will have extensive experience implementing and supporting large / complex network solutions including but not limited to all the products listed above
  • S/he should be well versed in all areas of network technology and have a proven track record designing, implementing, integrating and supporting a broad range of network products.
  • Troubleshoots highly complex telecommunications hardware and software problems
  • Consults with business users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases. Communicates with telecommunications vendors/network suppliers to obtain pricing and technical specifications for available hardware, software, or services
  • Evaluates services/products as possible solutions for future requirements or as a replacement/upgrade to existing network. Develops and leads implementation of telecommunications disaster recovery plans to ensure business continuity. Contributes to the achievement of area objectives



Required Experience & Qualifications:
  • Platforms: Cisco routers / switches, Palo Alto Firewalls or similar suppliers, Load Balancers, Remote Access Products, Carrier Technology, DNS/DHCP, Wireless, Proxy, NAC and Segmentation Products
  • Software: Cisco IOS, Nexus OS, Software support for all products above
  • Networking: Strong Cisco routing and switching / data networking skills
  • CCNP Routing/Switch
  • Job holder must be an experienced problem solver who is skilled in people development, delegation and building collaborative relationships. S/he must be an effective oral and written communicator, experienced in making presentations and able to easily influence people
  • Willingness to learn new technologies

BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: United Kingdom-Greater London-London
Job: Information Technology
Internal Jobcode: 96408
Organization: Technology Services Group-HR06725
Requisition Number: 2101139
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